ECOS Environmental & Disaster Restoration, Inc.

Mar 7th, 2024

When Boulder was in the deep freeze just before Christmas, one of our pipes burst on Christmas Eve. Our insurance company reached out to multiple vendors to fix the damage and all promised to show up, but didn't. ECOS did! Not only did the show up, they showed up on time and did what they said they were going to do. Our clean up was done professionally and quickly! I highly recommend ECOS - they're the real deal! Services: Mold cleaning, Water damage-related mold removal
Nov 25th, 2022

Ecos was amazing! I had (my first ever) pipe freeze during a -19F multi-day cold snap and it of course thawed as I was traveling for the holidays. They arrived shortly after I called the insurance company, even though I was 4 hrs away, they moved the belongings out of the way, protected those large items that couldn't be moved, and were super helpful in explaining everything that was happening during the drying process. And if something doesn't go as planned, they layout plan B and maybe even C if needed. If you can get them during a "disaster" like this last freeze, you'll be in great hands! Services: Mold inspection, Flood cleanup, Water removal, Water damage-related cleanup & repair, Mold remediation
Apr 26th, 2022

Ecos was fantastic! A pipe froze during a nearly -20F cold snap and it of course thawed as I was traveling for the holidays (The spigot line was in a finished wall in a ground floor bedroom we used for storage and as an exercise room). I knew Ecos would be slammed with other customers between fire mitigation and many other people who had frozen pipes! Yet they arrived shortly after I called the insurance company, even though I was a 4 hr plane ride away. The protected the floors, moved the small stuff way upstairs, protected those large items (couch, treadmill, elliptical, ect) that couldn't be moved easily, and were super helpful in explaining everything that was happening during the drying process. And if something didn't go as planned, they laid out plans B and maybe even C if needed. (When this room was finished, the builder put plastic between the drywall and insulation, which did an amazing job holding moisture in! - Being a realtor, I'm in many homes, and this was a first for me!). If you can get them during a "disaster" like this last freeze, you'll be in great hands! Services: Flood cleanup, Water removal, Mold mitigation, Water damage-related cleanup & repair, Water damage-related mold removal
Jul 31st, 2022

ECOS did a good job on cleaning up from some relatively small water damage at my house in Boulder. It was a one-day job and they did it well. The final bill was actually about half of the estimate. I've had cases before where mitigation/remediation companies bill super-high since they figure that everything is going to insurance, and I was super happy with ECOS not going this route. OTOH, ECOS' communications were really poor. I probably had four calls with them where they said they'd call me back 'in 10 minutes' or 'tomorrow morning' and they never did. The work crew showed up without an appointment, and never notified either me or the tenant. I asked for photos of the job after it was done, and was promised them, and they never came. The last call I received from them was from their QA person asking me to leave a 5-star review. I asked again for photos, she said she'd send them -- but nothing from them since. [Followup: I got a really nice call from the owner, admitting to some dropped balls and crossed wires. He found a couple of photos that had been taken and never sent as well. He seemed honest and concerned and I would not hesitate to call them again.] Services: Debris removal, Water damage-related mold removal
Sep 28th, 2021