Garden Gate

We are thrilled to hear that you have always been satisfied with our arrangements, Lisa! Thank you for your continued support.

Thank you Brett for choosing The Garden Gate for all your high school dance boutonniere and corsages orders. We look forward to hearing from you again soon!

Stephanie, thank you so much for your 5-star review. Give us a call if we can help you out with anything in the future!

Bob, thank you so much for your 5-star review. Give us a call if we can help you out with anything in the future!

Hello, after looking into your order, it looks like you chose a photo off of our website named “wrapped in love” you did upgrade this arrangement to the premium price point which means we add more product to your arrangement. The photo you chose pictures 2 roses, 3 stock and 2 Lizzies as well as some greenery. As you mentioned in your review, you received 5 roses, hydrangeas as well as stock with greenery. You did also pick up your arrangement. We were unaware that you were not pleased with your arrangement until checking our reviews. I do personally remember handing you your arrangement on Saturday and as I recall it looked very nice and full, I would definitely consider it to be the premium option. I do wish that you would have told me you weren’t happy with it, I would have happily made a new arrangement for you! If any of our customers ever have a problem or are not happy with what they receive, we always immediately address it. None of our customers leave unhappy unless we are unaware of the situation and did not have the opportunity to resolve the issue. We do have a pop up on our check out page to let our customers know that we may need to make substitutions as needed. Since you ordered the day before your pick up date, there is a chance that we were not able to get the exact product in, which would be a reason why we added the hydrangeas. We’re sorry that you weren’t happy with your arrangement and in the future would like the opportunity to fix these issues with you.