Roswinn Pet Hospital

Danny Isaacs _{on Google}

Mar 4th, 2024

I brought my rescue puppy in for their second course of vaccines and was told come back when he was 4 months old for the rabies shot and the dlpp. They gave Toffee his shots and said I was all set. I had to ask the receptionist several times about getting the shelter paperwork back that they had scanned for their records. She finally found them still in the scanner. I didn't think about it at the time but she also forgot to give me my receipt with the instructions and dates that toffee would be due back. So today when I showed up at the four month mark they told me I missed the interval for the dlpp and that toffee needed to wait another 3 weeks and get another dlpp shot. When I explained to Dr Ban that the receptionist had not provided me with any paperwork on my previous discharge he told me that he didn't believe me. I mentioned that it's very common practice for doctors of all kinds to make an appointment when a treatment is time sensitive, and that no attempt to make an appointment had been made. This simple gesture would have prevented any confusion. He didn't seem open to any kind of constructive criticism. I even tried to give him the benefit of the doubt and I went home to verify that there was nothing in my folder for my dog and of course there was not. He seemed perfectly fine with me moving on to find another vet. And so I will.

Roland Aco _{on Google}

Feb 2nd, 2024

Patient driven pet hospital.
Highly recommended!

Frank Aldrete _{on Google}

Jan 21st, 2024

Dr Ban and staff are awesome.

Mary J Rodriguez _{on Google}

Jan 17th, 2024

Vets here are the worst!!!