Bank of America (with Drive-thru ATM)

This branch needs more workers to provide adequate customer service. Every time I come, I have to wait in long lines. Members with a safe box need to wait in long lines just to get checked in, unacceptable.
Jul 3rd, 2023

Have been going here for over 15 years.
Jun 15th, 2023

Yesterday I took my son to Wells Fargo to open an account. No one offered to help us and said that no one could open a new account and we had to make an appointment but there weren't any appointments and we had to wait until maybe 4pm. We left. We went to B of A by our house and were welcomed by everyone who walked by us. We were helped within seconds and sitting in an office opening up a new account. I stayed out of the office in the lobby area and every associate who walked by me asked if I had been helped. He opened his account in less than 30 minutes. We felt so welcomed at this bank and am very glad we went there. Wells Fargo lost a customer but B of A gained one! Thank you to all who helped and made us feel so welcome.
Jun 12th, 2023

The people who work here give terrible customer service and are extremely bad at explaining things. If you like walking out of banks with a loss of confidence in your financial institution and a feeling the folks there do t have a good handle on what they're doing, this place is for you!
Mar 12th, 2023

I only go in to get rolls of change. Today, I gave the man one $20, and three $1 and asked for two rolls quarters, one of nickels and two rolls pennies. My cash could not be read by their machine and he dismissively stated he would make an exception "this one time". My freaking bills were bad because you closed early yesterday and they remained in my pocket overnight. The service and erratic hours of this branch want me to close all of my accounts with B of A. Service is abominable.
Dec 7th, 2022