Major D. Clutter
-
2505 Townsgate Rd
Westlake Village, CA 91361 - (800) 649-5222
Hours
Chamber Rating
-
Mike Waldron
I used Shawn and Major D Clutter to install new storage cabinets and epoxy my garage floor. On our initial meeting he was cordial and punctual. He was always available to discuss the project when it was in progress, until I started asking questions about a refund we agreed upon (more about that later). The time came to do our garage flooring and it was raining that day. Later I would find out from one of his installers that rainy, humid conditions are the worse time you can do this epoxy work as the top coat dries quickly. While my garage looks pretty good, the top coat is very heavy in sections where you can see where the rollers stopped. Even Shawn said, "it should look better than this". He offered to have his crew come back and try to fix the issue, which I agreed to, but it basically looks the same. The only true way to make the surface look perfectly even would to have to started from scratch. Regardless, I'm okay with it, but it's not the quality I expected and wanted for paying top dollar. But hey, it's a garage, right? When my cabinets were delivered and installed, I later examined them and found water damage on all of the doors, and also noticed that one of the cabinets wasn't securely attached to the wall. When I asked about the water damage, Shawn said, "yeah, it's possible they were in the rain for a time". He agreed to replace the doors and was true to his word. His crew also secured the loose cabinet. Why you would carry particle board-based cabinets in the rain is beyond me. Regardless it got fixed and I'm happy with the cabinets. When Shawn came back to my place to re-examine the floor again he again said, "it should look better than this." I was very clear that maybe my expectations were too high, and if this is what they all look like, then fine. He also said he could have his crew back a third time, but I was done with trying to fix it. We agreed instead to take a $200 refund of the $3,400 I spent with him to settle the matter. He never provided the payment he promised to, and won't return calls or emails at this point. So I guess I'll never get the refund I was expecting. The low review is reflective of a.) Shawn's not living up to our agreement, and b.) the quality of work. ---- Update 5/18/15 The trim pieces on our cabinet doors are now falling off, and I'm forced to reglue them. ---- Update 9/2/15 Wall mounted cabinets now separating from walls. After I asked for $200 back the agreed upon initially they refused to contact me further after several emails and calls.
Jul 7th, 2015 -
Diana Slater
They did an awesome job of cleaning up my 3 car garage. Everything is now organized and I can actually find things. When we got to the end of day 2 and I realized I didn't have enough shelf space, they built me more shelves! I love Major D Clutter.
Apr 24th, 2015 -
Melissa Hufjay McAlevey
Major D. Clutter installed cabinets and the Monkey Bar system in my garage. They were amazing from start to finish. They initially came and gave me their recommendations which were honest and not more than what I required (ie they didn't try to sell me on things I didn't need). The installation process was seamless. They did an amazing job and transformed my garage in one day. I am actually looking for additional projects for them because I was so impressed with their service. I wouldn't hesitate to recommend Major D. Clutter to anyone!
Apr 24th, 2015 -
Kelly Honig
Major D. Clutter was awesome. They totally transformed my garage in 6 hours. Sean and his crew were on time, efficient, organized and easy to work worth. They even took away my old basketball hoop. Highly recommend!
Jul 11th, 2014 -
Liz Fahy
This company was fantastic in every way. I was given very helpful advice regarding new garage storage at the planning stage. Thereafter, the work was completed quickly and efficiently and the team was delightful to work with. I would definitely employ this company again and recommend it to new customers.
Jun 3rd, 2014
Contact Info
- (800) 649-5222
Questions & Answers
Q What is the phone number for Major D. Clutter?
A The phone number for Major D. Clutter is: (800) 649-5222.
Q Where is Major D. Clutter located?
A Major D. Clutter is located at 2505 Townsgate Rd, Westlake Village, CA 91361
Q How big is Major D. Clutter?
A Major D. Clutter employs approximately 20+ people.
Q What days are Major D. Clutter open?
A Major D. Clutter is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Q How is Major D. Clutter rated?
A Major D. Clutter has a 4.5 Star Rating from 8 reviewers.
Hours
Related Categories
Ratings and Reviews
Major D. Clutter
Overall Rating
Overall Rating
( 8 Reviews )Mike Waldron on Google
I used Shawn and Major D Clutter to install new storage cabinets and epoxy my garage floor. On our initial meeting he was cordial and punctual. He was always available to discuss the project when it was in progress, until I started asking questions about a refund we agreed upon (more about that later).
The time came to do our garage flooring and it was raining that day. Later I would find out from one of his installers that rainy, humid conditions are the worse time you can do this epoxy work as the top coat dries quickly. While my garage looks pretty good, the top coat is very heavy in sections where you can see where the rollers stopped. Even Shawn said, "it should look better than this". He offered to have his crew come back and try to fix the issue, which I agreed to, but it basically looks the same. The only true way to make the surface look perfectly even would to have to started from scratch. Regardless, I'm okay with it, but it's not the quality I expected and wanted for paying top dollar. But hey, it's a garage, right?
When my cabinets were delivered and installed, I later examined them and found water damage on all of the doors, and also noticed that one of the cabinets wasn't securely attached to the wall. When I asked about the water damage, Shawn said, "yeah, it's possible they were in the rain for a time". He agreed to replace the doors and was true to his word. His crew also secured the loose cabinet. Why you would carry particle board-based cabinets in the rain is beyond me. Regardless it got fixed and I'm happy with the cabinets.
When Shawn came back to my place to re-examine the floor again he again said, "it should look better than this." I was very clear that maybe my expectations were too high, and if this is what they all look like, then fine. He also said he could have his crew back a third time, but I was done with trying to fix it. We agreed instead to take a $200 refund of the $3,400 I spent with him to settle the matter. He never provided the payment he promised to, and won't return calls or emails at this point. So I guess I'll never get the refund I was expecting.
The low review is reflective of a.) Shawn's not living up to our agreement, and b.) the quality of work.
----
Update 5/18/15
The trim pieces on our cabinet doors are now falling off, and I'm forced to reglue them.
----
Update 9/2/15
Wall mounted cabinets now separating from walls. After I asked for $200 back the agreed upon initially they refused to contact me further after several emails and calls.
Diana Slater on Google
They did an awesome job of cleaning up my 3 car garage. Everything is now organized and I can actually find things. When we got to the end of day 2 and I realized I didn't have enough shelf space, they built me more shelves! I love Major D Clutter.
Melissa Hufjay McAlevey on Google
Major D. Clutter installed cabinets and the Monkey Bar system in my garage. They were amazing from start to finish. They initially came and gave me their recommendations which were honest and not more than what I required (ie they didn't try to sell me on things I didn't need). The installation process was seamless. They did an amazing job and transformed my garage in one day. I am actually looking for additional projects for them because I was so impressed with their service. I wouldn't hesitate to recommend Major D. Clutter to anyone!
Kelly Honig on Google
Major D. Clutter was awesome. They totally transformed my garage in 6 hours. Sean and his crew were on time, efficient, organized and easy to work worth. They even took away my old basketball hoop. Highly recommend!
Liz Fahy on Google
This company was fantastic in every way. I was given very helpful advice regarding new garage storage at the planning stage. Thereafter, the work was completed quickly and efficiently and the team was delightful to work with. I would definitely employ this company again and recommend it to new customers.
Overall Rating
Overall Rating
( 8 Reviews )Write a Review
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