Cummins Sales and Service

Lack of communication between company and customer when a customer calls there's never a call back or anything else. Other than that review service was OK
Sep 13th, 2021

Excellent customer service!!!
Jul 4th, 2021

I called Thursday and talked to service and they were so knowledgeable on what the problems could be and process would be and if they could not get the parts to fix they would get me an estimate for parts and the time it would take to get there and when they could do it
Mar 22nd, 2021

The staff on site is great the office staff has a disconnect.
Feb 5th, 2021

After seeing our two check Engine lights on in our 2018 allegro red going through the passes in Weed , California we called a couple mobile RV repairs with no answer and then other calls to us being pushed to more repair places including Freightliner with no time due to the Thanksgiving week!.. Seeing how we are on a road trip far from home this is a must fix situation so after calling Freightliner in Sacramento Theresa suggested calling Cummins in Sacramento because they’d be open later. Amazing service , called to let them know we were on our way Demonte jumped right on it as soon as we pulled in before you know it we were hooked up in getting a diagnostic reading!.. it seems not much to worry about but get looked at soon. When we went to leave the control panel showed all lights and all messages 😳. Expressing our concern to DeMonte he rushed us right in even though they were busy took care of us within one hour and had us back on the road great customer service cannot say it enough stop in there if you are feeling the need!!
Dec 8th, 2020