Cummins Pacific - Sacramento

We were on the road in our motorhome when the check engine light came on and I got a low DEF warning despite a full tank of DEF. We were about 45 min away and I called Cummins who told us that we could come by right away. Long story short, Cummins replaced the DEF Header and got us back on the road within 6 hours. We are extremely thankful to the team at Cummins in West Sacramento!! The Customer Service here was top notch!!
Feb 8th, 2024

My parents took their motorhome in for service and Fernanda was so friendly and helpful. She made the whole experience so easy and painless. She made us feel right at home and I knew the motorhome was in good hands with her there. Thank you for being so empathetic and professional! We will definitely be back!
Feb 8th, 2024

We had a great experience bringing in our 5th wheel in for service on our Onan generator. We were able to get an appointment in short time and picked it up the same day. Everyone we came in contact with was friendly and professional! Extra kudos to Fernanda for her great customer service and beautiful smile.
Jul 28th, 2023

Jun 25th, 2023

I dropped my 2020 Winnebago Vita off to have the Generator Evaluated. The Generator ran away. Desiree and Steve both have stated the would be in touch via phone. Desiree said they couldnt/wouldnt give a estimate just sign on the line and she will be in touch. I have spoken to Desiree and Steve both. Neither will give a straight answer and always say they will be in touch by the end of the day. No one will return a call as stated. This location will not do warranty work or even help the customer start the process. The extended warranty company will not speak to the customer. I made the mistake of giving Desiree a date I need the Motorhome back. If you want customer service and follow through this is not the place to bring your RV and spend your hard earned money. Dont even get me started on Steve not being able to find my Motorhome.
Jan 31st, 2023