Tri City Veterinary Clinic

Great doctor! Very good at explaining everything during the appointments!
Mar 3rd, 2024

Swift process for getting my dogs rabies shot. Really nice staff and do recommend
Jan 30th, 2024

Great people
Jan 5th, 2024

Dec 24th, 2023

Before I get started, know that I'm always careful not write or say anything negative of anyone before considering all situations, sides, and perspectives. And I never get personal. That said: We were very disappointed with Dr. Ken Porte and (most of his) staff. I say this with no pleasure, but instead to let be known the regret we have in choosing this practice and also to hopefully spare another animal from what we consider, subpar care. In summary, it is my strong and informed position that he: - Delayed adequate and proper treatment of my dog's condition leading to a more rapid onset of diabetic condition - Failed to provide additional treatment options which resulted in accelerating my dog's cataracts and subsequently his premature blindness - Was not sensitive to the costs in diagnosing and treating my dog by way of superfluous tests and procedures - Provided medical information which conflicted with the other veterinarian at his practice - Sanctioned (directly or otherwise) his employment of rude and unaccommodating front office clerical staff. On a positive note: - He did spend a considerable amount of time explaining how to administer insulin injections and did call us back to answer our questions early on in the process - His medical assistants were very polite and helpful My general feeling is that Dr. Porte just does not care. His bedside manner is off-handed and his care for (our) animal under his care is cursory and happenstance at best, and, if i can be so bold, negligent at worst. We strongly feel that his lack of urgency and, quite frankly, passion, led to a rapid degradation in our dog's health with an equally poor prognosis. After diagnosing our dog with diabetes, Dr. Porte wasted precious time as elevated sugar levels ravaged our dog's eyes and organs. He did so by subjecting us to accommodate weekly in-clinic blood tests month after month after month in an attempt to get our dog's daily injectable insulin meds, "just right". I realize the logic; vets need to be careful not to increase insulin dosages too high/fast, but in retrospect (and from what we know now), Dr. Porte spent far, far too much precious time on this which resulted in run-away blood glucose levels over many months and a rapid progression of our dog's diabetes. And when we asked him what specific diet our dog should be sticking to, he say that we could feed him "anything" as long as he ate to satiation. On asking him, half jokingly, if a bowl of pasta would be ok, he said, "sure". Unbelievable. Moreover, throughout all this time and after, Dr. Porte never once prescribed anything other than insulin, to slow down the progression of the disease. I write this now with the benefit of hindsight and the regret that we wasted so much time in treating our pup. Unfortunately this account is in stark contrast to the excellent care we are receiving from our current vet. Immediately on examining him, she recommended a low carb/moderate protein/fat diet, and sent us home with anti-inflammatory eye drops to help slow down the unavoidable blindness, which is all too common in diabetes. Alas, had we cut to cord with Dr. Porte sooner... As for our pup, he is still going strong (knock on wood) well over 4 years since being first diagnosed AND still living 2 years more than Dr. Porte said he would. He's now almost blind and deaf but still perks up when we grab the leash. So in summary, this is a cautionary tail: Be aware, do not blindly trust, do your homework and ask questions. As for Dr. Porte, I personally don't think he's a bad fellow, and maybe he genuinely once meant well, but the facts speak for themselves. Best of luck. Simon and Sandi Harrison
Feb 25th, 2024