Hyundai Of Vacaville

I had an appointment at 8am on Saturday. I dropped off my car the night before. I called at 1pm to inquire the status of the diagnostic. They said they would call me back. I called by 5 and said service department is closed. So whats the point of an appointment? If theyre not going to work on my car?
Apr 6th, 2024

Trying multiple times to put in a claim for paint and having to call and go into the office to take pictures a multitude of times unprofessional
Mar 31st, 2024

Had an appt at 11am, got there and the car wasn't ready to be shown. They had to finish some inspection. So I said fine let's finalize the numbers before test driving it since I knew I'd likely want the car. The advertised deal online was a lease for $239. By the end of talking and once they ran the numbers all of a sudden it was $360 a month. I understand there's some taxes and fees involved but that is a 54% increase in the monthly payment. Taxes are typically 10%. They couldn't make it make sense, said it was stuff out of their control, like the manufacturer adding a cargo net, first aid kit, and mats adds that much. Waste of my time.
Mar 24th, 2024

Great customer service! Came in for a oil change at 9:30 and was out by 11:30. Thank you.
Mar 14th, 2024

Called parts department 3 times Had me on hold for 35 minutes for a 30 second phone call. Still never answered.
Mar 9th, 2024