Upland Collision Craft

I came here because of the good reviews and because I was referred by Mercury. Ralph assisted me. He was condescending every time I spoke to him. I ignored it because I just wanted my car repaired and figured I'd never have to deal with him again. Immediately after getting my car back, the rear sensor started alerting me every time I went in reverse even when there was nothing there. I tried to ignore it but eventually it was blaring every time like I was about to hit something. I called Ralph and he had me bring it in. He looked at me in the same condescending way he always did, like that was supposed to be normal. He tried to tell me that I needed a new camera that he could order for $500. I told him this never happened before the repairs. I knew it was pointless trying to get him to hear me out so I called Mercury. The sensors have nothing to do with the camera. You could feel that they were not flush with the bumper, especially the one that was going off. Either Ralph doesn't know how things work or he thinks I'm an idiot. I'm thinking the latter as I find it hard to believe someone working at a body shop, dealing with bumpers wouldn't know that. Mercury referred me to a new body shop that is fixing their mistake. After getting into an accident that was not my fault, upland collision craft made it an even bigger inconvenience
Mar 3rd, 2024

Excellent service Ralf & Hugo best guys always ready to help make the situation less hard fix you car really good and always on time me as a business owner i highly recommend thans BIG RALPH for my navigation
Jan 1st, 2024

Exceptional service from individuals who care about their community.
Dec 31st, 2023

I was rear ended and Mercury recommended them and plus I had a lot of water damage on a separate claim and I let them handle that as well and they did a beautiful job. Thank you Ralph Lugo!
Dec 21st, 2023

Excellent work best Collison shop around! Highly recommended
Sep 10th, 2023