AutoNation INFINITI Tustin Service Center

( 18 Reviews)
AutoNation INFINITI Tustin Service Center
33 Auto Center Drive Suite A
Tustin, CA 92782
Yext Power Listing.

Chamber Rating

Verified Member
2.7 (18 reviews)
7
1
0
0
10

About

AutoNation INFINITI Tustin Service Center is located at 33 Auto Center Drive Suite A in Tustin, California 92782. AutoNation INFINITI Tustin Service Center can be contacted via phone at (714) 598-3733 for pricing, hours and directions.

Contact Info

  •   (714) 598-3733

QUESTIONS & ANSWERS

What is the phone number for AutoNation INFINITI Tustin Service Center?

The phone number for AutoNation INFINITI Tustin Service Center is: (714) 598-3733.


Where is AutoNation INFINITI Tustin Service Center located?

AutoNation INFINITI Tustin Service Center is located at 33 Auto Center Drive Suite A, Tustin, CA 92782


How big is AutoNation INFINITI Tustin Service Center?

AutoNation INFINITI Tustin Service Center employs approximately 20+ people.


How is AutoNation INFINITI Tustin Service Center rated?

AutoNation INFINITI Tustin Service Center has a 2.7 Star Rating from 18 reviewers.


AutoNation INFINITI Tustin Service Center Reviews

Overall Rating

Overall Rating
( 18 Reviews)
7
1
0
0
10
Write A Review
Denny Batler
Jan 17th, 2022

Brought my car in for a windshield replacement. They charged me $2,400 and what did I get? The ceiling of my new car is dirty, the rear-view mirror is not installed correctly, and the smell in the car is such that it seems that a bum has been living in it for a week. We will return my new infiniti to them and demand compensation. I have never seen such bad customer service.


Tess Hultgren
Jan 8th, 2022

If you want years of terrible customer service and something to ALWAYS be wrong or broken with your car - go buy your brand new car and get it serviced at Tustin.
I am so very disappointed with Infinitis product and service. Every time I make an appointment to come in it’s like hunting them down. No one ever answers the phone, no one ever calls you back. You could be trying to schedule service for days before someone has the decency to call you back. After you get an appointment, better pray that person has the ability to schedule the loaner car, otherwise another 4 days of VM’s and no one calling you back.
Once the car is in for service, you can expect a MULTITUDE of things to go wrong each and every time you take it in. The only time they actually call you is to tell you A,B and C are wrong with your car and it basically won’t run again until you pay the $3K bill.
I’ve previously had my car there for 5 days and no one would call me like promised to give me an update each day.
Bottom line- worst customer service I’ve EVER run into, worst car I’ve ever purchased, best way to waste your time, efforts and money…. Infiniti of Tustin!


Annette Holguin
Jul 26th, 2021

Don't waste your time, they are far from luxury. I got better service at Nissian and it was half the price. They would not call me back with updates, I always had to call them. The service manager was suppose to call me at 9am, no phone call from anyone. They told me they did not have loaner cars and will not give me a ride home. Terrible customer service, drive a little farther for a better dealer


Ali Shahbazi
Jun 9th, 2021

It was awful


Momo Salaki
Jan 11th, 2021

Purchased a certified vehicle. Within few days, I had oil, coolant, low tire pressure light went on. This dealership did not and could not fix the all the problem while under warranty. Very dishonest staff.


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Overall Rating

Overall Rating
( 18 Reviews)
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10
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