Alpinestars USA

Alex C _{on Google}

Jun 8th, 2023

What used to be my favorite company, is no more... First off, I read a bunch of reviews that there venture xt pants were a lot smaller then they say they are, this is true... But I needed new pants for an upcoming trip so I called alpine stars and the guy on the phone said "Just order the bigger size also, free returns" well what he did not tell me was they do not include return shipping which cost me $40... On top of that there website says (for these pants) "Ready to be upgraded with Nucleon hip inserts." so I ordered those... At the same time of ordering the larger size I asked the guy on the phone to be sure they would fit, he assured me they would... Well guess what? They didn't even come close to fitting and once again had to be sent back and they told me on the phone this time "No, they don't fit... you need the bioflex inserts" Really? I am confident that alpine stars does not read these reviews so I am sure nothing will change. Bummer.

Robert Covington _{on Google}

Mar 14th, 2023

Sent my Tech 10s in for resoling. Cost $130 and took 3 weeks and they also included/installed new straps. Very good deal and good service. Good communication on their part. They ask for a picture of your boots first to make sure they're not damaged elsewhere and worth resoling.

Tom Cat (NinjaBraap) _{on Google}

Dec 22nd, 2022

Came in because my new Tech Air 5 refused to update, helped me update and made sure it worked in less than 10 minutes. Amazing customer service, and clean office. Also, check out the awesome GG Retrofutz bodywork race Yamaha R3 they ran at Laguna Seca this year.

David R Lopez _{on Google}

Jun 20th, 2022

Alpinestars T-GP Plus R V3 air jacket, I decided to let everyone knows why not to buy this jacket: after 1 1/2 years, and the purchased of two of the same models, same issues with it; bad zippers, the Velcro on the sides, and the inside mesh. The inside waterproof zipper is the worst, gives you trouble closing and then stops working, the front zipper becomes hard to close and it constantly got problems with it, also the arm zippers by the wrist are also hard to close. The Velcro on the sides , poor quality, and the started to fall apart. The inside mesh, every time you take the jacket off , the mesh wont return to the original place, like all mesh jackets supposed to do. The air flow is not that good . I reached out to the online vendor that I got the jacket from, and they did replace my first one , and offered me another return for the second one at no charge, I decided to keep and wear it out. Also I did sent an email to the manufacturer without any luck answering back to me. For the price $249, it is not worth it, do yourself a favor and buy a different one. Ty for reading this review, and I hope that will help you in your decision when buying a jacket. Good luck!

Michael Peters _{on Google}

Sep 4th, 2020

Very helpful, returned my call and explained to me everything I need to know about the Tech Air 5. Great group of people! Thank you for the support!