DIGNITY DENTAL PRACTICE Dr Rommel Bal

Always the best experience! I used to hate the dentist, but ever since coming here, Dr. and her team make sure to always make sure I'm comfortable.
Feb 8th, 2024

Dr. Rommel K. Bal is by far the best dentist I have had. She does great work and makes your experience really comfortable. I originally went to her for a second opinion from another dentist. She saved me a lot of pain and money. She will be my dentist now for good.
Aug 17th, 2023

I had put off going to the dentist due to embarrassment (long story). Dr. Bal and her staff were very kind and welcoming, which gave me some (much needed) relief. This experience will be life-changing for me and I'm excited to move forward with Dr. Bal and her staff. Thank You!!!
Jul 6th, 2023

My partner Dave was having tooth pain a couple of weeks ago, after Dr. Bal checked him out she referred him for a root canal which helped with the pain. He had to wait 2 weeks for the tooth to heal and made an appointment for this morning to have the old crown removed. Dr. Bal has a state of the art practice and made his new crown and replaced it the same day. He said it fits so well he doesnt know he had anything done and hes very grateful to have it replace in one day as we leave on vacation tomorrow and he wont have to deal with a temporary cap. Thank you for everything Dr. Bal, you are amazing and he is so happy with his new crown. Dr. Bal and all of her staff are the most kind, caring professionals and she is the most gentle dentist weve ever been to. I highly recommend Dr. Bal.
Apr 3rd, 2024

I feel I am obligated to share my extremely stressful experience I had with this dental office since I made the request of the dental records on 6/7/2023 for my daughter who is insured under my policy. My daughter was a long term and loyal patient to this office since she was in the elementary school, even we moved out the area, we still drove my daughter at least 2 times per year to this office. We never missed any copay and never questioned dentist Bal's treatment. My nightmare with this dentist and this office started after I made the inquiry when I received the pre-treatment estimate letter from my insurance, listing the charges for 3 wisdom teeth filling. The front desk 2 staffs( Tracy and Vanessa ) and office manager( Fatima) gave me very hard time since, refusing to mail me authorization form, insisting we need to drive more than 60 miles to the office to sign the form and to get the records. However, after I drove a long way to the office and witnessed my young adult daughter signed the form, the office still refused to provide me the dental records, either by email or by printed copies while I was waiting in the office for more than 2 hours. They including office staffs and dentist attempted to fool me with all different kinds vague and unreasonable excuses. Meanwhile, they attempted to collect the copay for other wisdom teeth filling which the dentist didn't plan to do on that day after I had the conversation with her. The dentist was very defensive and was not honest when I asked her to review my daughter's last year's x-ray to show me the cavities of wisdom tooth before she saw my daughter. They never voluntarily emailed me the dental records after I left the office. Instead, they kept harassed me via email and via phone. Furthermore, after I reviewed those 3 pages of dental records, noted this dentist made a false statement by stating " explained to parent that extraction is recommended for all 4 wisdom teeth"--- this is absolutely a lie ! Even during 6/23 visit, Dentist Bal didn't review the x ray taken during the visit with parent us, and didn't explain to me what kind of filling materials she would put into my daughter's tooth. Without reviewing the dental record, I would never knew she used the outdated old and cheapest filling materials alloy( amalgam) which requires to make a big hole on tooth by not only removing decayed part of tooth, but also removing healthy part of tooth, in order to put this alloy filling materials. Apparently, this dentist is afraid of releasing dental records to the parent, and is reluctant to prompt provide the requested information to the parent. The extreme rude, disrespectful and unprofessional behaviors manifested by this office front desk staffs and the office manager are trained, encouraged and oriented by this dentist. I would not recommend this dental office after I had such horrible experience and I don't want to deal with this place any more. This place didn't deserve one star at all. ( the review site requires one click of star to publish the review.).
Jun 29th, 2023