San Ysidro Health Santee Family Medicine

Once this place switched from Mountain Health to San Ysidro Health it went downhill quick. Today is the 4th day in a row I've tried to call and so far I've been on hold for 2 hours. Jay is gone now and I have NO idea if Jill is still there. This is horrible. They need to provide a direct line to our receptionists in Santee. Terrible service.
Sep 24th, 2021

Jay Cool is amazing he is no longer there, sad to say. Very kind man and very attentive. I’m sure he will be missed by all his patients. Good luck Jay take care of yourself, thank you so much. Francyne Wheeler
Jun 20th, 2021

Avoid this place at all cost. It’s been a month and a half since first taking my son here for his required exam to start school. A month and a half!!! Several phone calls, emails, follow up visits, and just showing up trying to get the signed paperwork for him to be able to start school and getting nothing but unfulfilled promises and apologies. Honestly, heed the other reviews as well as this one and just steer clear. And nurse Nancy is just a complete mess.
Apr 30th, 2021

Worse place ever!! 0 is not enough for them it should be -0, first they don't answer their at all!! 2nd they don’t send refill to the specialist correctly. You have to take of every single thing by urself. Worse place ever!!!
Oct 28th, 2020

The doctor care is very good, but front office staff seldom answer the phone, seem untrained in making appts and accessing computer info. This has been ongoing for the 2+ years I have been coming here. Nursing staff is often short and impersonal.
Nov 27th, 2019