The Doctors of Saint John's - Hospital Medicine

Concerned Nurse _{on Google}

Sep 10th, 2021

The doctor I saw here was great. My review has to do with their billing department. To summarize, they will try to up-charge on services as much as they can regardless of insurance coverage. They're quite money-hungry and predatorial so unless you enjoy picking apart bills and calling customer service, I'd suggest finding care elsewhere if you can.
If you're interested in a detailed account:
In my case, they tried to bill me as an uninsured patient even though I had insurance at the time of service and the service was covered under my plan. I contacted the billing department thinking it was just a clerical error and gave them my insurance information. I followed up with the billing department a week later and they said a claim had been submitted to my insurance and was pending. A few months later, I get a delinquency notice from a collections agency regarding the bill. I call my insurance to get an update on the claim and they tell me that no attempt at a claim had ever even been made for that service. I'm now working with the collections agency to clear this up, but I may end up having to pay the bill on the service (even though it was covered by insurance) so that it doesn't affect my credit. Interpret my story however you'd like, but this all feels like a fraudulent scheme to me. Suffice to say, I will not be returning to this health center, which is disappointing because I really did like the doctor I saw.

Yvonne Mattera _{on Google}

Jul 23rd, 2021

They saved my life but lost my clothes

Jordan Parrish _{on Google}

Jul 8th, 2021

Lied about wait times. Wait staff gave attitude to a guy when he tried to get details about how long he would have to wait: she used the phrase "if you want to believe that you can". I don't remember what she was referencing, I was just shocked that she was so rude to a guy who can barely walk and was so worried about his condition that he stayed in ER well into early hours of the morning.
They only had one ER doctor and an endless line of people.
Appaling that a hospital in such a wealthy state and such a wealthy city is too cheap to properly staff their facilities.

Earl Ball _{on Google}

Jul 1st, 2021

My daughter spent 2 weeks her and she was cared for by the most outstanding professional staff here.

Rosie Sanchez _{on Google}

Jun 19th, 2021

This is my patient's favorite ! With the best of the west in Drs. Healthcare staff , and service the best! Great Pharmacy in the first floor, very convenient and so, carry all store!