Hertz Car Rental
-
1700 Ocean Ave
Santa Monica, CA 90401 - (310) 451-3539
Chamber Rating
-
L M
Never again. Had booked and paid for a premium SUV months ago, and when we arrived, they told us they haven't any SUV. We had planned for a 2 weeks vacation and had no choice but to accept a minivan instead (which was not very clean). As a total compensation and after many efforts, Hertz gave us a 75$ gift card. This is inacceptable. And when I returned the car, I called one hour later to tell them I forgot my phone holder inside. I was certain I forgot it in the car. They told me they will immediately take it and call me back. They never did. I called them the next day, and they told me they didn't find anything, which is obviously a lie. Very disappointed. I will never rent a car with Hertz again.
Aug 27th, 2020 -
mayra montero
Jun 19th, 2020 -
Michele VS
Pleasant experience.. good cars and excellent service staff!
Feb 20th, 2020 -
Jacob McLain
Sep 8th, 2019 -
Ron Gilbert
The manager is rude and overcharged me for my rental I tried to return the vehicle after one day because of the double charge I was denied The manager was supposed to call me back 3 days ago and never did Now the dispute is going on and hopefully he will be fired ðŸ‘
Sep 7th, 2019
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Hertz Car Rental?
A The phone number for Hertz Car Rental is: (310) 451-3539.
Q Where is Hertz Car Rental located?
A Hertz Car Rental is located at 1700 Ocean Ave, Santa Monica, CA 90401
Q What is the internet address for Hertz Car Rental?
A The website (URL) for Hertz Car Rental is: http://hertz.com/rentacar/location/unitedstates/california/santamonica/laxn02
Q How is Hertz Car Rental rated?
A Hertz Car Rental has a 2.2 Star Rating from 21 reviewers.
Related Categories
Ratings and Reviews
Hertz Car Rental
Overall Rating
Overall Rating
( 21 Reviews )L M on Google
Never again.
Had booked and paid for a premium SUV months ago, and when we arrived, they told us they haven't any SUV. We had planned for a 2 weeks vacation and had no choice but to accept a minivan instead (which was not very clean). As a total compensation and after many efforts, Hertz gave us a 75$ gift card. This is inacceptable.
And when I returned the car, I called one hour later to tell them I forgot my phone holder inside. I was certain I forgot it in the car. They told me they will immediately take it and call me back. They never did. I called them the next day, and they told me they didn't find anything, which is obviously a lie.
Very disappointed. I will never rent a car with Hertz again.
mayra montero on Google
Michele VS on Google
Pleasant experience.. good cars and excellent service staff!
Jacob McLain on Google
Ron Gilbert on Google
The manager is rude and overcharged me for my rental
I tried to return the vehicle after one day because of the double charge
I was denied
The manager was supposed to call me back 3 days ago and never did
Now the dispute is going on and hopefully he will be fired ðŸ‘
Overall Rating
Overall Rating
( 21 Reviews )Write a Review
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