David Yurman

There are no customers in the store, but they have you stand by the door, very rudely I should add!!!! To wait for someone to come and help you! They could very easily invite patrons inside to wait, look around or even offer them a sip of water like the high end jewelry stores that Davis Yurman aspires to be but nooooooo . Wait here!!!!!! Very very disappointed!!!!!!!!
Mar 14th, 2024

I'm thrilled that we now have an official store in the Bay Area! The staff here is incredibly attentive. Despite my arrival right before closing, Michelle graciously assisted me. Given my indecisiveness, she demonstrated remarkable patience and offered valuable guidance, ultimately helping me select the perfect addition to my jewelry collection.
Mar 12th, 2024

Vince has been mentioned in these reviews a few times already, so I wasn't at all surprised when the very friendly and approachable sales agent that had been helping us try on a number of pieces handed me his card and introduced himself. The pieces themselves were gorgeous and luckily had options to keep the pricing more manageable (e.g. sterling silver instead of white gold), but what impressed me the most was how helpful Vince was in finding the right look and fit for me. I was a bit worried that by going in we'd get upsold or pressured to make a purchase, but Vince was actually the one to suggest we sleep on it after our browsing. He made sure we knew he was available to help if we wanted, but I didn't feel any pressure to make a quick decision. All in all, I'm super happy with what we picked out and grateful to have had Vince's help and suggestions to figure it out!
Mar 1st, 2024

Vincent was absolutely perfect! He assisted me with my in store pickup order and made sure my needs were met! Thank you for your excellent customer service
Jan 13th, 2024

Apparently locking up and going home for the night is more important than customer service or even answering questions compared to the excellent service I was offered the last time I was here leaving with a gold necklace.. I was coming in to buy another specific necklace last night..
Nov 29th, 2023