Goodwill attended donation center that accepts gently used items, including clothing, housewares, small appliances and more. Goodwill helps people achieve their goals through a journey of personal support, work experience, and career development.
Q What is the phone number for Goodwill of Orange County Donation Center?
A The phone number for Goodwill of Orange County Donation Center is: (714) 547-6308.
Q Where is Goodwill of Orange County Donation Center located?
A Goodwill of Orange County Donation Center is located at 23871 Via Fabricante, 401, Mission Viejo, CA 92691
Q What is the internet address for Goodwill of Orange County Donation Center?
A The website (URL) for Goodwill of Orange County Donation Center is: https://www.ocgoodwill.org/stores-donation-center
Q What days are Goodwill of Orange County Donation Center open?
A Goodwill of Orange County Donation Center is open: Friday: 9:00 AM - 7:00 PM Saturday: 9:00 AM - 7:00 PM Sunday: 9:00 AM - 7:00 PM Monday: 9:00 AM - 7:00 PM Tuesday: 9:00 AM - 7:00 PM Wednesday: 9:00 AM - 7:00 PM Thursday: 9:00 AM - 7:00 PM
Q How is Goodwill of Orange County Donation Center rated?
A Goodwill of Orange County Donation Center has a 3.6 Star Rating from 25 reviewers.
Hours
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
9:00 AM - 7:00 PM
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Ratings and Reviews Goodwill of Orange County Donation Center
Thanks for your review, Victor! We are very thankful for donations like yours that help further our mission of helping people achieve their goals through a journey of person support, work experience, and career development. We appreciate your support!
Luciana Lee on Google
It was quick and easy! Loved it! If you're donating, make sure you go to the back lot of the store, not go into the store.
Business Response on GoogleNov 20th, 2022
Hi there! Thank you so much for the lovely 5-star review! We would also like to express our gratitude for your donations as they help us fuel our mission of helping people in our community find their path to employment. We appreciate your support and hope to see you again soon!
Victor Bueno on Google
Great people
Business Response on GoogleOct 14th, 2023
Thank you so much for your 5-star review, Victor! We're happy to hear that our employees made your visit so enjoyable. We'll be sure to pass along your appreciation to the team! Victor, we appreciate your life-changing donations that help drive our mission of helping people in the community achieve their career goals. Hope to see you again soon!
Alvaro Martinez on Google
My today experience was that I left my car door open and the security guard officers kindly watched for me , I'm very thankful for.
Business Response on GoogleJul 2nd, 2023
Thank you for sharing your experience with us, Alvaro. We are glad to hear that our security guard officers were able to assist you and we will be sure to share your gratitude with the team. Thank you for the review and also for your life-changing donations that will help drive our mission of helping people in the community achieve their goals. Hope to see you again soon, Alvaro!
Christina L. on Yelp
I went to goodwill.com. I had bidder and paid for a pair of like new womens vans. That was October 18th 2022. I sent them a message 2 days later( after noticing my idem was just sitting with no activity) I requested a ETA date with a polite thank you. Two days later , they sent me a message that they are not required to ship 2my idem( per there polic3y) for five working days. I sent them a message the next morning, stating I was contacting PayPal by the afternoon and requesting a refund for failure to ship my idem in a timely manner. By 1:00 that day, I checked there website and the status of my idem was to in open idems( no activity). I let them know I was reporting them to PayPal and requesting a refund. After I was through explaining the issue I was having with goodwill to PayPal I checked on there website if idem status had changed. It had. They had created a tracking number. So I checked the tracking number on FedEx website. No movement. Trackimg number had only been created. I let PayPal know what I had discovered. This goodwill person sent me a very nasty message in all caps, huge 2 inch font size .; if I open a claim this will delay all transactions and refunds or non refunds tell end of novermber. I just could not believe that this was happening. I contacted PayPal again and filed a claim against them. What I did not realize is that PayPal is required by law to give goodwill 10 working days to respond to this claim I filed. They knew that and probably had a good laugh at my expense. Not only do I not get my idem, they get to keep my money that I sent in five mintues of winning the bid. Now they have ten more working days to ship my idem and no one cares. I deleted my account and will never go back to purchasing from there website. They really don't care about anyone who buys from them. Good for you that you wanted to help out and buy used donated idems. They don't care about you or the kind of service they are offering. There is no corporate number to call when something goes wrong. Ita the customers fault for trusting a big long standing company with the name goodwill. Is it good will to treat your customers who put there trust and money in you?! No it is not. Traning should also include what good customer service is and a five day policy shouldn't be used as a shipping time rule. If you can ship idems out sooner, then you should. And sending very hateful messages to good paying customers because they felt there idem should have shipped should never be tolerated. Customers who buy from goodwill make it possible for alot of desperate people to get gainful experience and employment. For one orange county location to act in such a negative and horrible way should be never be ok. This order was a .com order and came from goodwill industries of orange county. The ref# 4N262871EW5196004 .the date of purchase was 10/18/2022. I have let PayPal know that I feel like PayPal needs to look into the goodwill shipping practices and see if that is really the kind of business they want to partner with. For me, this is about the principle and less about the idem. I don't think this location or any location that stands behind( hides) the company name; Goodwill should be allowed to continue this mistreatment of good-hearted people. Its sad that they don't provide any way for a message like this to get to someone who is and wants to stop this bad behavior in there corporation. I am totally done with this website, this location, this company. Not worth all the stress and aggravation. I plan on posting my experience everywhere. Maybe someone who can make a change will see this and make a change.
