City Carpets Carpet One Floor and Home
-
555 E Francisco Blvd
San Rafael, CA 94901 - (415) 726-2882
- Website
Chamber Rating
-
Sourie Pouri
Feb 13th, 2024 -
Alan Le
Awesome customer service! Nicole was super helpful, knowledgeable, patient and personable. She provided me with multiple carpet samples to take home and I did not feel rushed at all to make a decision. The carpet installation was easy to schedule and the installers were fast and efficient. My only feedback: it would have been nice if the installers wore shoe covers during and following carpet installation. Overall highly recommend this family owned business.
Aug 26th, 2023 -
Doug Carlston
Nicole went above and beyond in helping us find the perfect carpeting, expedite its delivery in time for our house guests and work with us to implement our major changes on installation day. Nicole did it all with grace, understanding and at a reasonable cost. Thank you!
Aug 14th, 2023 -
Randall Scrivner
Owner is a pro Carpet is just the high quality we expected as well as the install. Installers were professional, timely, nice and courteous.
Aug 9th, 2023 -
Connie Oclassen
February of 2023, purchased 32 k carpet for entire house. Hossein urged me to buy the Fabrica Savannah weave as I have two dogs and he said it was the most stain resistant. Since then there have been minor accidents that in the past 25 years of carpet cleaning in my house were a non issue and I was able to clean with shop vac and professional steam cleaning 3 to 4 times a year. Not now. After a professional steam clean, the residue and stain reappears. Even pouring water in the carpet leaves a stain. Leigh and Hossein have offered to replace only the areas where the stains remain, leaving me with a patchwork from a different dye lot and a lot of unusual transition areas. Plus I would pay a premium to have them reinstall. If you care about your home and piece of mind if you do have an issue, go to Architectural Design, Ken Carpets or another well respected carpet retailer. I wish I had.
Oct 5th, 2023
Contact Info
- (415) 726-2882
- Website
Questions & Answers
Q What is the phone number for City Carpets Carpet One Floor and Home?
A The phone number for City Carpets Carpet One Floor and Home is: (415) 726-2882.
Q Where is City Carpets Carpet One Floor and Home located?
A City Carpets Carpet One Floor and Home is located at 555 E Francisco Blvd, San Rafael, CA 94901
Q What is the internet address for City Carpets Carpet One Floor and Home?
A The website (URL) for City Carpets Carpet One Floor and Home is: http://citycarpetscarpetonesanrafael.com
Q How big is City Carpets Carpet One Floor and Home?
A City Carpets Carpet One Floor and Home employs approximately 20+ people.
Q How is City Carpets Carpet One Floor and Home rated?
A City Carpets Carpet One Floor and Home has a 4.7 Star Rating from 65 reviewers.
Ratings and Reviews
City Carpets Carpet One Floor and Home
Overall Rating
Overall Rating
( 65 Reviews )Sourie Pouri on Google
Alan Le on Google
Awesome customer service! Nicole was super helpful, knowledgeable, patient and personable. She provided me with multiple carpet samples to take home and I did not feel rushed at all to make a decision. The carpet installation was easy to schedule and the installers were fast and efficient. My only feedback: it would have been nice if the installers wore shoe covers during and following carpet installation. Overall highly recommend this family owned business.
Doug Carlston on Google
Nicole went above and beyond in helping us find the perfect carpeting, expedite its delivery in time for our house guests and work with us to implement our major changes on installation day. Nicole did it all with grace, understanding and at a reasonable cost. Thank you!
Randall Scrivner on Google
Owner is a pro
Carpet is just the high quality we expected as well as the install. Installers were professional, timely, nice and courteous.
Connie Oclassen on Google
February of 2023, purchased 32 k carpet for entire house. Hossein urged me to buy the Fabrica Savannah weave as I have two dogs and he said it was the most stain resistant.
Since then there have been minor accidents that in the past 25 years of carpet cleaning in
my house were a non issue and I was able to clean with shop vac and professional steam cleaning 3 to 4 times a year.
Not now. After a professional steam clean, the residue and stain reappears. Even pouring water in the carpet leaves a stain.
Leigh and Hossein have offered to replace only the areas where the stains remain, leaving me with a patchwork from a different dye lot and a lot of unusual transition areas. Plus I would pay a premium to have them reinstall.
If you care about your home and piece of mind if you do have an issue, go to Architectural Design, Ken Carpets or another well respected carpet retailer. I wish I had.
Overall Rating
Overall Rating
( 65 Reviews )Write a Review
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