The UPS Store

This UPS Store closes before (5 min) the scheduled closing time, even if a customer is offloading boxes from the car right outside of their door. Good for employees, but bad for business and customers, so just sharing for other potential customers to plan accordingly. I will do my business somewhere else.
Apr 8th, 2024

I walked in today expecting to be treated nicely like i have been the other times ive been here, however, i was barley greeted and when i didnt know something the male worker just responded with one word answers. I had to return a package and it printed wrong and he just said its cut off its no good. This part is completely on me when i grabbed a folder and put the stuff i needed to return in and forgot to put it back and he said my folder? It wasnt only the stupidest way to tell someone they forgot something, it was honestly disrespectful. I can understand when people are having a bad day, but why take it off on some customer? I sometimes dont know what Im doing so a I ask questions, but the way I was treated was unprofessional and disrespectful.
Apr 3rd, 2024

Mar 19th, 2024

The rudest and arrogant service from a "supposed" manager, never in my life have I experienced such an unprofessional customer service at UPS. Today 12/12/23, called for notary questions. He not only hung up the phone ones but twice. If you don't have notary don't advertize it; if you can't handle customers' questions then don't work there.
Jan 2nd, 2024

Dec 2nd, 2023