Paycom Silicon Valley

As an employee of Paycom Silicon Valley, I love working here. Paycom has a great company culture and lots of opportunity for growth throughout the US. It's great to be selling a product that actually works, and it's all because of how the system was created from a single database.
Feb 6th, 2021

Feb 5th, 2021

Paycom is a fantastic Payroll/HR software that I would recommend to anyone looking to streamline their business processes with a single database solution! Employees LOVE the ease of use and accessibility of their information!
Jan 27th, 2021

- Very poor service - Specialists change too often. - Your dedicated specialists are never available by phone so you get transferred to someone on their team, but communication amongst the team lacks significantly. - Managers do not take responsibility for mistakes. - No refunds or credits are ever given. - You can't speak to any specific department (tax dept./time clock dept./etc.) without going through your specialist. Waste days of time for a simple answer that could be taken care of in minutes. - Paycom is Central time and they do not work well with PST clients and their bank institutions. - Constant follow up needed in order to get answers or simple things completed. - High Payroll fees. - High cost of fees associated with any add on service (benefits/COBRA/Talent Management/etc.). PROS: - Implementation team is great. - Sales pitch was great. - Services offered.
Jan 23rd, 2021

As a team member at Paycom, I can vouch for the professionalism and knowledge that the Silicon Valley Team brings each and every day. I would highly recommend working with the Silicon Valley team, as they will bring positive customer service, strategic project management, and ensure your organization is optimized to thrive.
Jan 22nd, 2021