Better Business Bureau of Los Angeles and Silicon Valley, Inc.

Genesis Alexander Taylor _{on Google}

Apr 3rd, 2024

They are trash I sit hear and sent a complaint about Westlake Financial Services and not two hours some last name Natalie Gomez sent me a message lying and saying that my letter had inappropriate language in it and lir about other things

Sherry Batysherry Baty _{on Google}

Mar 17th, 2024

I am a good person do for anyone I would give my lest money to them

Paul Curfman _{on Google}

Mar 6th, 2024

I submitted a form to the Silicone Valley BBB for help with a complaint. While I know they can only forward the business the complaint and aren't a regulatory body they absolutely refused to help. They told me my request was a duplicate, I had never sent this request to them before. They told me I was filing it against the wrong business, they told me I used inapporpriate language and a few other things. All of this was absolutely untrue. I tried to reach out to their office only to be completely ghosted. I wouldn't waste my time with these people. If you read through the reviews of this BBB others have my exact same experience.

Don Clark _{on Google}

Mar 5th, 2024

This is the least effective BBB location in my experience. Many other BBB locations are very effective.
I submitted a complaint against Mercari for falsely represented online merchandise and fraudulent advertising. Mercari responded by asking me to waive my Federal Fair Credit Billing Act rights and claiming these rights violated their policies. The BBB representative immediately closed the complaint after a second essentially identical response from Mercari.
The BBB representation at this office seem strictly perfunctory and possibly negligent. It seems like there was a significant change in staffing or policy at this BBB within the last 5 months that has moved ratings from 5 to 1.

Rah Negus _{on Google}

Mar 4th, 2024

Didn't assist at all