Pacific Gynecology and Obstetrics Medical Group

Not great experience with IUD insertion with Dr. Safer here. I felt supported in the initial consult but follow up visits for persistent pain were handled very poorly. Safer did not have time and was very late to this visit which took a lot of effort to schedule with reception. I came in for pain concerns and was quickly dismissed and told I should just get it removed if Im complaining. I had to advocate for myself just to have a pelvic exam for the symptoms. Terrible experience with billing confusions and the front desk as well, as many reviews mention here. I had to pay just to have my records transferred out when I was finally ready to leave. Ive since moved my care to the Gyn team at UCSF and am happy to be there!
Jan 27th, 2024

Consistently receive efficient, helpful care. Recently had an IUD insertion with Dr Kardos and it was as painless and smooth as possible (first experience). She guided me through each step of the process and also provided local anesthesia which likely helped a ton.
Aug 24th, 2023

Not sure why the reviews are so bad, had a great experience with dr. Safer and the staff here!
May 22nd, 2023

Terrible experience. This group doesnt take womens pain seriously. I specifically asked for pain meds for an IUD insertion because my last one was so bad. They denied me and simply told me to take ibuprofen. I saw Dr. Safer and she told me to relax my legs in the stirrups during the procedure, but theres no way to relax your legs when you have to hold them upright on the stirrups. There are stirrups that exist that have rests for your kneesthey need to use those and when a patient requests appropriate pain precautions for a procedure, listen. They also told me I could return to work that daywhich is simply not true for many women I know. IUD insertions are left in the Stone Age here. I recommend getting one elsewhere.
Jan 12th, 2023

Unfortunately, I too, had a very poor experience. I was very clear that I needed a follow-up ultrasound when I scheduled my appointment. After a very long wait time (maybe 2 months), I went to the office. Once I arrived, I was charged my co-pay as routine, but once I was in the exam room, I was told there was no availability for ultrasounds that day. It was frustrating because I had been very clear that's what I was there for. I did not need any regular exam. I was also frustrated because my name was never called after I checked in. When I asked for an update about 30 minutes later, the desk staff admitted that no one on the care team had ever been notified I was there. When I finally was in the exam room, the provider, who I had no problems with, said that she would get me a next day ultrasound appointment, no problem. She saw several openings. Upon leaving the office after a very long time (they wanted me to wait even longer for a potential opening during my work day), I was informed via phone call that there were no ultrasound openings for the following day, despite the doctor saying the opposite. In fact, the wait for an ultrasound slot was going to be weeks. On the phone, I told them the provider said she would get me in that following day and they didn't care to take the extra step to speak with her. Instead, they were rude and ruthless and just wanted to get something on the books for the future. I never returned to the office and was still charged my co-pay after receiving 0 care. In fact, they were chasing me down for an extra $10 of my updated co-pay (it increased), which is ridiculous because there were no services rendered. Eventually, I paid the additional $10 to get rid of them with the hopes of never dealing with them again. I am sorry for everyone else with a negative experience. Please avoid.
Jul 29th, 2023