Urban Remedy

May 16th, 2021

(Translated by Google) I was excited to get home and have a turmeric lemonade but they gave me a shot and not my lemonades as indicated in the order! 😭😭 (Original) Estaba emocionada al llegar a casa y tomarme una limonada con turmeric pero me dieron shot y no mis limonadas como está indicado en la orden!😭😭
Oct 20th, 2020

Salads are decent and a quick, healthy option in the neighborhood. But the new app-based rewards program is irritating. I had 11 stamps on my recently issued loyalty card, which adds up to roughly around $130 worth of salad purchases. I was not allowed to redeem it because they have suddenly switched the loyalty rewards to their new app. The girl at the counter was unwilling to honor it, didn’t offer an alternative, or extend any other courtesy. Not a huge deal and not something that I deemed worthy of raising an issue about, but there should be an effort to honor existing (especially far along) loyalty cards. A little good customer service goes a long way. This doesn’t encourage me to download their app or be a frequent customer.
Oct 10th, 2020

This place is interesting. Most of the product they sell is good but some it of it inedible. I bought a wrap that was the size of the palm of my hand for $9.95. I opened it and took one bite. It was not good at all. Bitter and bland. I wanted to return it, I had a receipt but the store wouldn't take it back. What kind of store/ restaurant won't take food back that you don't want or like? Especially when you have a receipt... make sure you like what you buy from this place because it's very expensive and they won't return items that aren't tasty. Such a bummer...
Oct 5th, 2020

Aug 3rd, 2020