The Urban

Quite mediocre experience, we spent 3 nights in a tiny room with bunk beds for a prohibitive price! No ventilation, stifling heat and deafening noise at night in the corridor. Our only window overlooked an interior skylight littered with foul-smelling pigeon droppings... The real positive point lies in its location
Mar 25th, 2024

Mar 23rd, 2024

The front desk girls were so kind and helpful. Rooms were clean. Bathrooms as well. They are shared. Felt very safe. Good location for public transportation. Bart and Muni. Caltrain is a 30 minute walk or quick by transit.
Mar 7th, 2024

I havent spent my full night yet, but I am very pleased with this hotel so far. Remember, 2-stars for a hotel is a classification system for how extensive its services are, not a measure of its quality. This hotel feels very high quality for its price point. Everything is very clean (and even new-looking), the location is great, the lobby is small but efficiently designed and inviting, and Wendy at the front desk was incredibly thoughtful and friendly. I had a special case where I needed her to unlock my door each time, but each time I approached her (even a few times in ten minutes) she looked up at me immediately with an open and patient smile. She put the guest (me) first in everything she did. Be aware that this hotel has shared private bathrooms and (separate) shared private showers. I was lucky and didnt run into any delays while I waited on anyone, but that could be a concern for you. Theres a (as of this writing) $100 deposit that you will be refunded at the end of your stay, assuming you dont do anything stupid. The marker on Google Maps is inaccuratethe hotel has a narrow entrance uphill of Starbucks on Grant next to a mini-mart. It is very close to the Dragon Gate entrance to Chinatown, and the little Irish pub (the Irish Bank) was a great spot a minutes walk away.
Mar 24th, 2024

Great place to stay for couple of days. Amazing location, close to Chinatown and center of the city. The bathrooms are very clean and done multiple times a day. The only down thing is the deposit. They never sent it back to my account.. My advice pay it cash!
Feb 29th, 2024