One Medical

Justin Cheng _{on Google}

Jun 26th, 2023

I went in to check on a pain in my foot. The NP did not know what the pain was, so sent me to do an xray in another One Medical office (this one did not have an xray). That xray came back inconclusive, and instead the NP referred me to a podiatrist. For the ineffective 15 minute visit, the NP billed me $549, which doesn't even include the $230 for the foot xray. Don't forget, I also pay them $199 a year for the privilege.

Michael _{on Google}

May 13th, 2023

One Medical business practices cost me over $1000 out of pocket for a single visit. They will make recommendations for treatment to you without explaining the potential out of pocket cost, and youll only find out later when you receive a massive bill. I recommend finding literally any other doctor.
And I expect theyll respond to this review by saying I understand your frustration (with a warm smile) but its the patients responsibility so be aware of that when visiting here. They will not look out for you as the patient. They will not advise you as to potentially huge costs. They leave it to you to investigate (what, mid-visit?) with your insurance company to understand the cost of your visit and treatment. Please learn from my mistake of trusting this company.
UPDATE: As predicted, the office manager responded (after posting a response to this review and then deleting it) by saying that they always encourage their patients to check with their insurance provider and then cited a link that was sent to me in their messaging app which was buried in about five pages worth of random information about vaccines. In the link itself it included a bunch of insurance codes, with no reference to actual costs. So there you have it, as stated above, its on you the patient to do your own research on your own time about every treatment because they will not help you or advise as to high costs (aside from posting obscure links in a barrage of other information). This is how corporate chain healthcare works. Live and learn.

Bren J _{on Google}

Jan 8th, 2023

I needed to update my insurance information but, they never answer phones.