Thumbtack

Hi, I am writing this review before I post it on Yelp only because the company CEO went to the same high school my kids did. I joined Thumbtack to find a property manager. I found two before I was locked out of the website. I could not remember my password and could not get a new one because I forgot my original one. And, of course, there is no one to call or email for customer service. What a waste! As someone who worked in the tech industry, I cannot believe this company received funding.
Dec 15th, 2023

Rob at Thumbtack informed us in an email they would be permanently removing a Thumbtack contractor, Relentless Demolition, from their platform due to documented criminal activity, including theft and fraud. They reposted his account less than three weeks later. Within a week of posting it, another victim to fraud by the same contractor posted a one star review iterating the same experience. We will be going through Home Advisor or Home Depot contractor platforms for all future work as both are diligent in ensuring contractors dont actively scam their customers and pass basic criminal background checks something Relentless Demolition could not do.
Jun 26th, 2023

A fraudulent company with license to steal and SCAM contractors.
Jun 10th, 2023

I hired a Handyman with 15yrs of experience off of the thumbtack app The name was Moore for Less( Carliss Moore ) He came to my house with a worker he called Buckwheat insult to african americans Carliss Moore is a racist he called me several racial names and also harassed me for money and did nothing he also came to my house at 10:30 at night texted me racial text using alot of racial overtones after contacting thumbtack it took me several tries to get them the text even with help from one of their workers I am a widow of a Veteran I am also disable Thumbtack has put me on a timeline in order to get the thumbtack guarantee I am having a hard time trying to get someone to do this job after Carliss Moore (Moore for Less ) messed it up. Still waiting on Thumbtack
Jun 25th, 2023

Terrible support. Scam Fraud I really hate this business. I made a mistake and created an account here, I even didnt fill my profile and they charged my account, Contacted support via phone, email, social network, filled the refund form, no answer Nothing I removed my credit card and deleted my account, One week later they charged me again?!!!! I tried to login and I saw my account t is there? Im not sure if its their big or its their way of scamming. I put a dispute on their transaction and the most interesting thing is their threatening email that they will deactivate my account!!! Really amateur, super unprofessional They even dont check their CRM or maybe they dont have one. So far I have removed my credit card and account in thumbtack 3 times!!! And they havent answered any of my emails or messages yet, calls nonsense, live chat same. Dont even sign up. They are terrible.
May 29th, 2023