Charlotte Russe

Nov 2nd, 2019

Fun trendy building
Feb 9th, 2018

don't ever order from them , horrible customer service , tried to return 2 item that didn't and it took 3 phone calls and still not done . managers don't call back , and they won't take your calls . NEVER EVER EVER
Aug 31st, 2017

Feb 27th, 2017

Last week I ordered a dress from the online website, only to receive a pair of white shorts when my package arrived in the mail. I called the customer service number this morning and spoke with a "Sheniqua" who stated she was the supervisor. The only resolution she could come up with was to for them to submit a new order to be shipped out to me but the crazy part is they expected me to repay for the dress all over again. Then I was told that they couldn't guarantee that the same error wouldn't happen again due to the ticket number on the dress.(whatever that means) This was my first time ordering online with Charlotte Russe and this will definitely be my last and final time. I attempted to reach out to the corporate offices only to receive automated recordings... Needless to say this has been one hell of a morning....
Mar 23rd, 2017