Advanced Reservations Systems, Inc.

Dec 17th, 2018

The best hotel experience in San Diego. Amazing hotel and staff. Great location.
Apr 7th, 2018

Very poor experience. It charges you much higher than from hotel itself. for example, it charged me over $100 more for two nights when compare to the hotel receipt.
Feb 6th, 2017

The staff were helpful and polite. They kindly credited us money when the hotel we booked botched our reservation. We had an unfortunate hotel experience ( not ares fault) but I would definitely book through them again and probably let them recommend accommodations
Aug 1st, 2015

I recently purchased a large number of tickets from this group for Disneyland. I found them on MouseSavers and thought I would give them a try as they would save me a few dollars a ticket. I called and got the quote for almost 50 tickets, yes it was a big group and yes those tickets are expensive. The gentleman who helped me said that because I was getting so many tickets he should be able to get the handling fee of almost $100 waived, but I would have to pay in full and they would refund it after it cleared my credit card....I know, silly of me to trust them. Needless to say, I never received the credit. Multiple calls later I finally was able to get a response from a manager who said "We can never refund the handling fees." Needless to say, I won't be using them again. Although after the fees for each ticket I did save a few dollars, hence 2 stars, I would prefer to pay the couple dollars and get the tickets straight from Disneyland when I arrive. Since the vouchers must be redeemed at the window and exchanged for tickets, I have to go through the line anyway, and if there is any problem, Disneyland is excellent at customer service. Save yourself the headache of expiration dates,handling charges and a middle man, just buy the tickets at the gate when you arrive on site. Doing so may cost the family of four $12 over Ares prices, but you have the peace of mind that you are working directly with Disney.
Jul 9th, 2014