Tough Turtle Turf

Shanan Miller _{on Google}

Jan 6th, 2022

We highly recommend Tough Turtle Turf. Jason was great to work with he provided us with exact details and work schedule. They were prompt and did an amazing job on our yard. Don't hesitate!

Nick Delgado _{on Google}

Dec 24th, 2021

I recently had artificial turf installed in my backyard.
The consultation process was smooth and the team was able to accommodate a scheduling constraint that I had. In the days leading up tot he installation, the Project Manager was not communicating well and I had to reach out to get statuses.
The team that they sent worked for three days when I was promised two, and during that time, I was not told that the work would be needing an additional day until I returned home to see that the work was not done, with my side gate left open (again, despite having a text three hours earlier that said that it would be done that day). This extra day would not have been annoying/worth bringing up here if there had been any sort of communication.
I was not told that any usage of water would be required for this process (to help settle the base material that they moved in).
All that being said, I love the end result. Just some communication issues prevented it from being an overall good experience.
TL;DR - if you are planning on using this company, know that they do good work, but be HYPER VIGILANT with your communication with them to avoid frustrations. Service: Installation

Dan Beckett _{on Google}

Dec 12th, 2021

Do I think that TTT did a good job on the new addition that they added to my yard? Yes. Do I think that they did a good job on the repair work from gopher damage that was on the contract and paid for? No. I would not sign off saying that the job was complete until it was completed. I got scheduled over a month out to complete the repair and promptly received a notification in the mail that legal proceedings would proceed against me and a lean would be put on my property in 20 days. Ultimately I contacted my sales person and got the work crew to complete the job to my satisfaction in a timely manner. I know not every TTT customer goes through this kind of hassle but I can not recommend a company that threatens me with legal action even before the job was completed.

Charles Lu _{on Google}

Dec 11th, 2021

We used Tough Turtle at our new home and after a few months, the turf was cut and scratched. After months of back and forth with them, they eventually stopped returning our emails and phone calls. This is a shame because we were repeat customers of theirs and had given them referrals. We won't use them again.

Erik Reed _{on Google}

Nov 26th, 2021

Jeff from tough turtle turf took very good care of us. It came out amazing very impressed with his team they treated my place like there own and cleaned up very nicely when done.