Sleep Number

Deanne gave up personalized service and walked both of us through each step of our mattress journey. Was very helpful and took her time to go over a lot of information. I personally recommend this location
Jun 2nd, 2023

Jan 15th, 2023

I would give 0 stars. The manager of the Carmel Mountain store, Dee (if that's even her real name), is rude, unfriendly and spoke in a very condescending tone to me. When I purchased my bed, 2 years ago, they never told me it should be put on casters because it is so heavy it cannot be moved. I need to paint and the bed needs moving. I called the store and the want to charge $250.00 for a service call. Unbelievable!! I will never buy another bed from any sleep number store!
Nov 15th, 2022

We came 10 minutes before closing, bob still greeted me and my family with a positive attitude! Showed us different options/features To helping us choose the perfect mattress in our price range, thank you bob!
Aug 29th, 2022

Since this was the 3rd bed we bought, buying the bed was a breeze. The salesman got a delivery date for us and I stressed ad nauseum that it had to be a pm delivery, which is what he requested. So when we got the message about the delivery, it was for 8-11 A.M.! So I called the delivery # & they begrudgingly said they would tell the men to make us their last delivery. Nope! They came 1st thing this morning when we weren't avail. So I called their # & got the runaround about "they" don't schedule the times, only the date & she didn't know who delivers the beds. What?!? So now we're rescheduled, but again, she can't guarantee a pm delivery. If they don't come in the pm next time we will cancel this sale & go with a different brand. The ball is in your court, Sleep Number!
Aug 14th, 2022