Point Loma Electric and Plumbing

Johnny was great, very professional and helpful, and saved me a fortune from what another company had quoted me. Great employee. Service: Electrical wiring repair
Jul 13th, 2022

Aaron Cortez was prompt, friendly and courteous. I showed him my situation and he did some testing. We discussed how to resolve the issue in an easy, low cost way. He cleaned up materials no longer needed. Thanks Aaron. Rebecca Davidson Davidson Villas. Service: Electrical parts assembly
Jul 12th, 2022

Installed 220 outlet for EV Service: Electrical outlet & switch relocation
Jul 11th, 2022

Johnny Salas arrived on time (with assistant Anthony), diagnosed the problem and took care of it. This was an unusual issue to provide an air gap while a detached garage was being tented for termites. Johnnys experience was key to effecting a quick solution. Someone with less experience may have messed things up or walked away or both. All during the work we were informed of what was happening. Would definitely recommend Johnny & team for future needs. Services: Electrical wiring repair, Electrical wiring installation, Electrical inspections
Jul 5th, 2022

I see many good reviews but my experience was the opposite. The technicians were friendly and assessed my plumbing issue with my bathtub. It turned out we needed to enter another unit in the building to find an access point to the backside of my tub. It was determined that they would need to cut open my neighbors wall to gain access and replace the pipes. I was VERY CLEAR that since this was involving another unit and going into the walls that I would need a detailed estimate for the HOA. A few days later I got the estimate. Literally no details at all. No mention of another unit or cutting into the walls. Just a picture of the pipe they would be using. I emailed the company and after the weekend they finally got around to the estimate on Tuesday. It was better but still missing some details. During their visit the technician had mentioned putting in a port in my bathroom to make access easier, not having to go into the other unit in the future. I asked to speak to the technician and he explained that this was no longer necessary. He had also mentioned that the pipe was very corroded on the initial visit. I asked if he thought there would be more repairs done if the pipe was too corroded once they gained entry. He said it was possible. Since this estimate was going to be reviewed by the HOA I asked if those details could please be added. He said that was fine. Two days later I got a call from the company stating I needed to schedule the work. I said I was waiting for one final revision of the estimate. They told me that there were not going to be anymore revisions. I told them that I had spoke to the technician and he said he would add a few details. I was told he would reach out to me later that day. Instead an hour later the company called me and said We are no longer able to do this job. It sounds like Anderson Plumbing had been there before, we suggest you call them. I know all calls are recorded so there is no disputing this. So basically I asked for too many details which seemed to annoy them? Ive never heard of wanting too many details especially when another homeowners unit and HOA is involved in the repair. In a very matter of fact manor they denied performing the work without offering an explanation. It was very rude and extremely disrespectful let alone unprofessional. Im sure they have done good work for other customers but I wanted to provide my experience. Ive been a homeowner for over 20 years and never had an experience like this. I guess if you want an estimate with no details and then when you request them have them cancel the job, then these are your people.
Jul 16th, 2022