Gentle Dental Sorrento Valley

They don’t care about your teeth, they care about making money, they intentionally messed up my dental work so I would come back. Also, they are not gentle, my mouth was sore for 3 weeks after going in for just two cavity feelings.
Jan 12th, 2022

Slow down! I'm sure that this is a corporate policy on how many patients a dentist has to see in a day to be considered productive. The office staff is pushing that scheduling number. This is a tricky balancing act that is currently being poorly performed by this office. Don't get me wrong the staff is incredibly friendly and I love the dentist. But it's obvious to tell that the assistants are newer to the profession. They don't anticipate the needs of the dentist or even perform tasks when the dentist isn't present. 90% of the time the only time my procedure moved forward in any capacity is when the dentists was there. I understand that there may be legality of things I don't understand, but my dental assistant spent 1 hour of the 2 hours I was there today standing in the hallway watching the dentist and another assistant work on another patient. This bottle neck with the dentist is causing wasted time and frustration for your patients. (BTW I was only there for someone to cement a crown, that shouldn't take 2 hours. I know that my teeth take longer because of the excessive bleeding but not all that time was my teeth's fault) Solution 1: See less patients while your dental assistant staff is learning. Once they are confident in anticipating the dentists needs then ramp up production Solution 2: Get newer equipment I heard the repair technician for your x ray machine say that it was from 1978 and they no longer make parts for the machine. Also every time I go to a room, they say something is broken. On average I am moved 2-3 times during each visit. Fix your stuff!!!
Nov 29th, 2021

Penny at the Sorrento Valley Gental Dental is the best. Penny is so great at her job, helpful and smart. I I’m so grateful she was able to help me with my problems at Gental Dental. It’s hard to find employees that will follow through like Penny did. They are lucky to have her.
Nov 18th, 2021

I had 3 fillings with Dr.Lagda and she was absolutely amazing.
Oct 26th, 2021

I loved how nice the staff was, and how comfortable they make you feel. Everytime I have gone here I always fall asleep by myself due to the amount of comfort and care they put in during treatment. I used to be really scared of dentists but now I actually look forward to having naps while I visit. Thank you :)
Jun 4th, 2021