Aroma Housewares

Terrible customer service. Expect to wait days for an unhelpful response.
Apr 18th, 2021

Company failed to advertise prop 65 warnings on their website product descriptions and on the outside of their box packaging. You actually have to OPEN the box to see the warning, and then they charge you 15% for returning an open box. Hugely disappointing to see this unethical practice occur, well knowing that these chemicals could harm folks and then making those same folks pay for it.
Nov 24th, 2020

Jun 19th, 2020

This company does not stand behind their products! I wish I could give them zero. I purchased an electric kettle from Target a little over a year and now its not working. When I phoned the customer service area the rep requested a receipt from target in order to get it replaced. Who keeps receipts for such a small appliance??? I had no intentions on returning it. The supervisor had the audacity to ask if I wanted to purchase another one at a discounted price?? Are you kidding, I will never do business with these people ever again. There are plenty of other companies that sell all the same housewares as them with better service! I will buy another brand. Very disappointing.
Apr 14th, 2020

Someone better do something at customer service, some girl answers from her house phone pretending to write my information down, and then I never received the email back. . . waiting on a reply before I take down this message.
Apr 12th, 2020