PetDesk

May 20th, 2019

Mar 3rd, 2019

Love PetDesk. Amazing customer service and staff.
Dec 29th, 2018

Their hiring practices are extremely sketchy. There's even rumors that they tell their employees to give this place a good rating.
Oct 2nd, 2018

So this company's sales approach is to call and say they have a new client who wants to book with your clinic. They then ask if you would be interested in their services. Then the "potential" new client calls and states that she really likes their service, and supposedly confirms or in our case books yet another appointment. When you tell the PetDesk representative that you are not interested in their service (which by the way is in no way unique and offered by a number of other companies) the rep responds with, "Let me get this right, your doctor doesn't want the clients we are going to bring him?" In the end you have set-up a client in your files who will never show for their appointment. The good news is that PetDesk offers a service to help you reduce your no-shows, so you could have that solution going for you. Stunningly unprofessional approach by a company which will need access to your practice management database.
Jul 29th, 2018