Petco Headquarters

M _{on ChamberofCommerce.com}

Feb 26th, 2024

Why?

Brenda Barrick _{on ChamberofCommerce.com}

Nov 29th, 2023

Has the corporate office ever visited the Petco store in Montrose, Colorado? What a shit show…. Pallets of boxes all over the store. Unsafe shopping experience

Jenn D _{on ChamberofCommerce.com}

Nov 20th, 2023

I just spent time at the Avon, MA Petco store and I’m appalled at the state of multiple cages/enclosures for various animals there. In the hamster cage, their water bottle had mold all inside it. Their wheel wasn’t hooked up at all it was just sitting in the cage. I watched them literally just trying to escape the whole time. It was so 🤬 sad!! It has been reported to corporate, they better remedy this immediately!!!

Linda Milo _{on ChamberofCommerce.com}

Oct 24th, 2023

Right NOW, I have been on phone with a Petco employee in Philippines for one-half hour! Trying to put in a recurring order for bird food I never/rarely find in the Petco stores around my 5 mi.radius; that was 10 mins. ago! + 5 mins. Can you BELIEVE it?!!!!! Healthy Select Parakeet Bird Food is product. & wanted to thank reviewer Jacqueline for her 4/25/22 excellent feedback of her bringing her dog in for a haircut/wash. THANK YOU, JACQUELINE!!!
Most of their products at least for bird food comes from Hong Kong & surrounding areas, FYI. & co. is registered as a foreign corp. entity. TY

David _{on ChamberofCommerce.com}

Feb 11th, 2024

The manager Chris at this location is very rude. My wife & I spent $100 and card did not work, was told by checker there was atm accross the street. Asked my wife to wait so they would not re-stock all the stuff we picked out and checker said don’t worry, I won’t put it back. I asked again to please not re-stock merchandise as manager looked on and she said don’t worry, I won’t. We went across street, used atm, had lunch and about hour later came back and all product was put back on shelf. When I asked the name of the manager since he was not wearing name bag & told him checker had promised us all the products would not be put back, he said I’m Chris, the manager, I put it back, almost like he was proud of what he had done and it didn’t matter what his staff or customer had specifically requested. Chris should be demoted, we won’t ever be back. Petco needs to explain to Chris the basics in customer service & how easy it would have been to not restock the product after being asked not to. He is rude and has no idea what he’s doing. We did re-select all the product & paid w $100 bill, the last one of those Petco will ever see from us. Nice work Chris..!