Pacific Sales Kitchen & Home

Juliet Hurtado (Cousin crew) _{on Google}

Aug 16th, 2020

Very disappointing we purchased a stove from Best Buy pacific sales was coming out to do the installation scheduled for December 3rd from 10 to 1p no one showed up. Our realty company contacted them and we have now been told December 8th Between 12 to 8p. Our New stove has been sitting in our kitchen since Black Friday. I was told the installation fee would be refunded to realty company since it had been paid when the stove was purchased. Our family is yet to see an installer show up at our front door. Denny’s here we come again. Update on our Installation: We had a George show up yesterday only to inform my husband and I that he is not qualified to do the type of installation Hat is needed. Our family is suffering because of this Company.

Michael Sulger _{on Google}

Mar 5th, 2020

I have been trying to call them all day. They were supposed to deliver my entire kitchen today and when they arrived they only had one item. When I call, no one answers and I can't get any answers. I have a confirmation all my items were here today. I hired someone to install them and lost hundreds of dollars because of their failure. I will NEVER use this company, or recommend them to anyone. How am I supposed to get in contact with you if you don't answer your phone?!?

D. Stupack _{on Google}

Jun 13th, 2018

Hmmmm. My experience was different than many of the reviewers here. I walked in and walked around - there was no pressure to buy. We had a few questions answered in depth and honestly comparing machines we were interested in. We ended up getting the correct machines for us, with delivery three days later. It all went down by the numbers. Afterwards, I needed help with the rebate from SDGE, and was helped instantly over the phone (an email sent as I hung up). We bought a microwave as well. Had I followed all the reviews here I might not have visited this best buy. Weird, but based on my actual experience I'm likely to be back for my next purchase. If I had received next day delivery, they would have 5 stars.
EDIT: The delivery occurred as scheduled - it was a Wednesday delivery from a Saturday purchase.

Suzette Sassano _{on Google}

Mar 17th, 2018

Blue Bottle coffee too. Yay!