High Quality Appliance Service

I called on a Friday afternoon and they were able to come out Saturday morning. He checked and diagnosed our LG fridge right away and since it was still under warranty - suggested that we go with the authorized dealer to get it fixed. He told us our fridge was leaking Freon and offered what he thought was the best solution. We appreciated his honesty and wonderful customer service. I would recommend High Quality Appliance Service to anyone looking to fix their appliances.
Oct 29th, 2020

I always recommend them to friends and family who are looking for reliable appliance repair services. I have tried their services twice, once for our dishwasher and the other for our oven, and both times they delivered awesome results that did not cost too much.
Oct 24th, 2020

This is my second time using High Quality Appliance Service, both times for AC. Couldnt be happier! Fast, quality service for a great price. Technicians are very knowledgeable and professional and go extra mile to explain how/why/what/where/when. Really appreciate it!!! Thank you! My summer Would definitely recommend!
Oct 12th, 2020

This company has to be one of the worst appliance repair companies in southern California. On January 20th of 2020 I called because my Kitchenaid ice maker stopped working. Tony came and after two visits he finally fixed it. The cost was $336.08 and I got a year warranty on repairs. Tony told me that he was the owner of the company. On October 15th of this year I called Tonyon his personal phone number because my ice maker stopped working again. I texted him and left him several messages but never returned my calls. Finally I spoke with Jason who posses to be the owner of the company and sent Nicholas to my residence to evaluate the repair. He told me that needs a new part and it will be covered by the warranty. He promised me that he should have it ready in couple days. A week passed and never heard of him again. Finally Jason got involved and I was told they had the part. On their way to my home I got a call from Jason that they had the wrong part and they had to order the correct one. A week passed and both Jason and Nicholas showed up again with the wrong part for the second time. I was furious about the incompetence and lack of knowledge. They promised to order the correct part and Nicholas came back in couple days with the new part promising that it will work this time. After fourty eight hours no ice, a week passed no ice. I called again and spoke with Jason and he promised me that he will order the correct part this time. He asked me to text a copy of the receipt and he was going to give it to Tony and come and fix my ice maker. To this day nobody is returning my calls or texts neither Jason or Tony. They shouldn't be in business, this company is deciveing customers all the time by reading so many bad reviews here and elsewhere. I am going to file a complaint with the Palm Desert Better Business bureau as well. Stay away from this company. Service: Refrigerator repair
Sep 8th, 2020

Tony is amazing! Very knowledgeable, trustworthy and efficient... I will definitely share his info with any friends or family that need appliance repairs.
Sep 2nd, 2020