Jurupa Valley Collision

I'm not usually one to leave reviews but I'm truly impressed with how my car turned out! Johnny was very kind and knowledgeable he went above and beyond! If you're thinking about coming to this place to get your car repaired do it! They know exactly what they're are doing and reasonable prices. I'm truly satisfied I will be coming back to this place if I ever have any issues in the future.
Mar 22nd, 2023

Johnny was great and profession he helps in anyway you can you can count on him ti get it done and hes fast
Mar 19th, 2023

Great work, great prices. Excellent service updated me and let me know every little thing they were doing before they did it! I wouldn't go anywhere where else. The owner personally keeps in contact and goes above and beyond to make sure the customer is happy. I will definitely be going here for my future needs. Pulled the frame on my 2008 civic did a great job for a excellent price, couldn't be more happy! Definitely recommend. Services: Electrical, Body & Trim, Oil change, Air conditioning, Painting
Mar 15th, 2023

I'm not usually one to leave reviews but I'm truly impressed with how my car turned out! Johnny was very kind and knowledgeable he went above and beyond! If you're thinking about coming to this place to get your car repaired do it! They know exactly what they're are doing and reasonable prices. I'm truly satisfied I will be coming back to this place if I ever have any issues in the future.
Mar 12th, 2023

Jurupa Valley CollisionSo my journey with this company started in February 2021. I had some specific requests for repairing my 90s era vehicle I had been trying to slowly restore. The doors sagged and didn't close well. I really felt they needed some professional body shop attention to fix the hinges and align the doors correctly. I reached out to a few local body shops and the owner of Jurupa Valley Collision, Johnny, was friendly and responsive. Johnny was open to repairing the hinges and removing the dash in case the door hinges needed complete replacement. There were a few minor things wrong with the HVAC system, like a weak blower and not blowing from the dash vents, that Johnny said he could help with too. A week or so later, when Johnny was removing the dash, the dash broke basically in half. Being an older vehicle and the plastic getting brittle over time, I gave Johnny the benefit of the doubt. Johnny said he was trying to find a used dash from local wrecking yards, but wasn't having luck. I was able to locate a sturdy used dash for a good price and brought it over to the shop. At the time, Johnny said they could clean up the replacement dash really well and even paint as needed if there was any mismatch. I paid a deposit since it ended up being a lot more work for Johnny to replace the dash. I think this is where things started going wrong though, as my vehicle somehow ended up on the bottom of the priority list. A week or so after that, Johnny called me and explained that due to some really tragic circumstances he lost one of his techs. I was concerned about how long the job was taking, being a month in at this point. I tried to be understanding that life has challenges. Johnny asked me to order a product called Dashskin I had been talking about with him that covers the top of the dash, to prevent it from getting brittle and cracking over time so they could install it. I had it sent to the shop. A few weeks later, Johnny called and said he had the dash back on, but was having trouble with the blower and fuses. I asked how the doors were going, since that was the main reason the dash was removed in the first place. Johnny brushed it off and said the doors were going to be fine but he was still working on them. I started to get concerned, but also was really worried about all the new electrical issues Johnny was describing. At the beginning of April, Johnny called and said he was still working on it but it would be done Saturday the 10th. On Saturday the 10th Johnny called and said it would take longer because he needed to replace a brake light switch relay. The following Wednesday April 14th Johnny said it would be done that Saturday April 17th. On Saturday April 17th Johnny called and said it was his birthday and he wasn't able to finish it but that they would be done Monday. On Monday April 19th Johnny called with bad news that they were having trouble fixing the doors. This was especially bad news since the removal of the dash was primarily to fix the hinges. I lost my nerve at this point. Johnny waited until the literal last day to fix the hinges when he was supposed to check them when the dash was out, in case the hinges needed full replacement. On top of that, I now have a three colored dash that was supposed to be paint matched. And on top of that, the dash cover wasn't adhered properly to the dash so it's lopsided forever. I don't know exactly what happened that made repairing my vehicle a low priority, I can't imagine a worse experience than taking a vehicle into a body shop to fix a dash and door hinges and walking away thousands of dollars out with a vehicle that you don't even want anymore that has electrical demons. I still have fuses going out all the time for the blower that I never had before. The doors, while they don't sag a lot anymore and are easier to close still don't line up aesthetically which I think is a basic thing a body shop should be able to correct. If I could give a negative star review I would. I'm still thinking of bringing this to the BAR.
Mar 11th, 2023