Bartels Property Management

Aug 29th, 2021

May 22nd, 2021

Really enjoyed the ne Quessalupa but always happy with what I order
May 2nd, 2021

Probably the worst experience. The ladies working there are rude, lack customer service and knowledge. They are not thorough with the process. People are serious inquiring on properties. We applied for a location, provided all the required documentation within a day if viewing the property. She reviewed our application and said “it should not take too long you guys qualify, we just need to run the credit” mind you, both my husband and myself have good credit. I received a notification via my credit monitor app that they ran my credit that same day. days passed my husband called in and they said it would take 10 business days because they had 8 other applicants? Days later.. We receive a call that our application was “declined” then she switched her wording and said the landlord did not “choose” our application. So we met all requirements we were just not “chosen”. How are they running numerous credits, charging application fees and not informing clients there could potentially be several people applying after you, and maybe one of them will get chosen over your application. Very disappointing that there are qualifying applicants but it’s not first come first serve basis. Highly unfair and disappointing. Such a scam!!!!
Feb 16th, 2021

These people are so rude!! I called regarding one of their listing and the lady I spoke with said she needed to send me a form to sign due to COVID-19 before I could see the place. Completely fine, as I understand this is a crazy time to be looking at places. However, she could not figure out how to send the docusign document. It kept saying it was expired. Finally she sent it via emial and I sent it back right away. No response from the management company. I called left a message still no response. I called again and spoke to Sivana and told her I had sent the document and have not had a response. She then rudely yelled at me stating I needed to call and make an appointment. Which I told her I had called and left a message and that I am calling again now. She never apologized and stated that they are very busy and can not call everyone back as they were only working 9-3 and they were to overwhelmed. She was very rude stating that I had missed my chance to look at that house because they have to much activity on that particular one. But, that I can look at the web-site and choose something else or call back next week to schedule a time to look at the unit I am interested in. I will definitely not call back nor will I use this company. I can only imagine how they treat their renters.
Sep 25th, 2020