Enterprise

Jan 10th, 2022

Always quick & easy.
Jan 8th, 2022

Made a reservation, went to pick up the car and it wasn’t ready. After waiting 10 minutes they told me it would be another 20 minutes. While I am fine with waiting due to staffing issues or circumstances, the lack of communication was frustrating.
Jan 6th, 2022

Very good place for a car friendly people there
Jan 2nd, 2022

I definitely won’t be going back. The man that picked us up from Hild collision to get our rental car was amazing. When I got to enterprise they gave me the wrong car I did not reserve this car. They told me that they would contact me when they had a replacement. If I would’ve known they were giving me this car I would have never agreed. It was 4 seats and it stunk!! Lol They never called me I instead called them finally got a replacement. I was happy with the replacement. Although it appears the car was in an accident there were a couple of dings (numbered used parts on car) And a Check engine light on. I planned a trip with the kids.. On Christmas I was notified that my card was compromised I had to report fraud and order a new card. Also my car was not ready to be picked up yet two weeks later. So I went to extend my rental. They were horrible they did not help me at all !! Between a rock and a hard place! They had all my bank account information they had a $200 deposit but they wouldn’t even extend me for two days until the new card came. Also tried to keep my $200 deposit. I asked to speak to a manager this lady in the front said “I am the manager for two weeks.” She laughed at me. 😩😤I was really upset crying our little Christmas vacation ruined. Turo has way better cars anyways. Just found a 2022 Tesla for like $80 a day 😳
Jan 1st, 2022