Wharf Master's Inn

Discrimination against persons with disabilities Don't stay at this hotel. Appalling behavior, I'm writing this review based on the Appalling behavior from the hotel staff and to prevent further discrimination against persons with disabilities. I was then told regardless if it's a service dog I was restricted to only pet friendly rooms with no view and then told the hotel had no rooms for my service dog. all that allow pets are taken. I explained I don't have a pet. I explained It's not a persons with a disability fault and Andrew the hotel's manager Andrew was extremely invasive The law is very clear. A guest with a disability who uses a service animal must be provided the same opportunity to reserve any available room at the hotel as other guests without disabilities. They may not be restricted to "pet-friendly" rooms. I have read mostly bad reviews on this hotel and it's staff. I feel had I ended up staying here I would have been treated even worse then I was on the phone. And yes we have filed with the ADA..
Sep 29th, 2021

Sep 28th, 2021

Staff was very accommodating and gracious
Sep 23rd, 2021

Sep 20th, 2021

Had a 2 night stay at this Inn, while We found the room to be a bit out of date but clean, the location is ideal to unplug & unwind with a view of the beach. The Innkeeper was friendly, efficient & infomitive!! We feel that this community is doing the Innkeeper an injustice by not having consistent quality food or service. Point Arena the town as a whole lacks that welcome feel & choice of restaurants. We were referred to ones in the next town of Gualala (15-20 min drive on Hwy 1 South) horrible food & rude service in most the shops. We were turned down for pick up night before and dine in all while looking for a location that served clam chowder. Ended up grabbing clam chowder in Bodega Bay and eating on the lovely beach before our 5 hour drive home.
Sep 12th, 2021