Specialized Applications

got my rear step! came in a box that belonged to another company. called them thinking I was installing there step and they said it did not belong to them. the reason I called them was because the directions were not clear, the images were so dark I didn't know what I was looking at. the brackets were not marked so you dont know what went where. I called Bruce and he forwarded my call, text him and no response. called him back and no forward this time but just flat out didn't answer his call. would not recommend this company to anyone. it seems like I would get more help with a chines product than this company that says made in the USA. they should be ashamed making products like this and putting USA on their products. awful customer service!
Aug 16th, 2020

This is an interesting design, but poor materials are used I have had both hinges shatter when stepping into my van one about a year after Installing it and I called and was sent one hinge when both probably should have been replaced. The other hinge broke a few days ago as I was stepping up on it I went to the ground, not safe at all. I only weigh 155 lbs and don’t use the van everyday. Not happy as this step is not inexpensive. I won’t be repairing it this time
Dec 13th, 2019

Bruce could not have been more considerate and conscientious. I traveled 12 hours one way to get these steps installed, He got me right in just like planned, had everything he needed on hand and went way beyond my expectations when I had a Mercedes problem. He even went to the dealership with me. Oh and the running boards? Excellent of course, I don't expect to be seeing any better on another sprinter for a very long time. Now lets see if Bruce can come up with a front bumper step so I can clean that windshield easier! Great Job!
Oct 13th, 2017

Bruce did an amazingly swift and competent job repairing the running boards on my Sprinter!
Oct 11th, 2017

Jul 17th, 2017