UrgentMED - Pasadena Urgent Care

I actually didnt come to your urgent care, but I did meet one of your nurses Christian. He was covering someones shift over at Eagle Rocks Urgent Care, and was so kind + easy to talk to. Not to mention he was very good at doing his job. Its truly the good people that makes coming somewhere scary not as bad. Youre lucky to have such a great person working with you. Thank you Christian!!
May 6th, 2022

Very rude front desk girl. She give so much hard time and no explain why ? We just left and went to different urgent care. People work for help not to give hard time.
Apr 30th, 2022

Always so helpful and professional. Thank you so much for always helping and especially Christian for always being super kind.
Apr 19th, 2022

I was taken care of very well here. The assistant Christian Pacheco was very kind and helpful.
Apr 17th, 2022

First off, the nurses were all wonderful. I came in stating that I had ear pain and that I suspected I had an ear infection because it was very similar to pain I had experienced at the onset of a bad ear infection I had gotten a couple months ago. The doctor focused in on my saying that I also had a sore throat and acted confident that the issue at hand was that I may have Covid, even though I mentioned testing negative both 5 days and 2 days prior. I was given a rapid test which was negative, and then a PCR test which Im waiting back on (update: that came back negative too). Long story short, after 2 1/2 hours I left with absolutely no help for the ear pain which Im still experiencing, and the doctor didnt even acknowledge on my paperwork what I had come in for, just that I had an acute sore throat. I have never felt so completely dismissed in a medical setting before and am just sitting in my parked car now with pain in both ears and tears in my eyes from how small I feel. Nurses were actually really great though and if this negative review is in any way used to critique them I want to make clear that was not my intent in writing it. Thanks ladies. Update: Still covid negative and turns out I needed emergency oral surgery, which Im so thankful that a better doctor elsewhere noticed right away.
Apr 17th, 2022