WDC Kitchen & Bath of Oxnard

We had previously purchased a new refrigerator from WDC Oxnard in Nov. 2021 as neither Home Depot nor Lowes could deliver one to us next day. WDC had what we wanted in stock and delivered next day as requested. In December 2023, we decided to replace our oven, microwave, and dishwasher and went right over to WDC where we were assisted by Abul who helped us find just what we were looking for. The new dishwasher developed an issue right after the install and needed to be replaced. We spoke with Chanell, the store manager, who immediately contacted the appropriate department, and another dishwasher was ordered and installed ASAP. We are very happy with our new appliances and truly appreciate the great customer service from Chanell, who handled the dishwasher issue to our satisfaction, with courtesy and professionalism. Thank you Chanell, Abul, and Maria for taking such good care of us. We will definitely recommend WDC to our family and friends. Barb and Dave B.
Feb 3rd, 2024

I built a brand new home which was completed about 3 years ago . I purchased every single appliance from WDC. From the washer/dryer to every single kitchen appliance. Since purchasing , Ive had nothing but issues . The latest issue is the most disturbing . The dryer started making a super loud noise like a lawn mower was in my laundry room. The dryer was the only appliance that I purchased from them that hadnt yet had any issues. I call the repair guy and he says , whoever worked on this before didnt put two screws back in . I said no one has worked on this dryer . He says they must have because theres writing in the drum . I said def not since Ive had it . He says I dont know what to say other than a new dryer shouldnt be waking after only three years . You need a new dryer belt to the tune of $400! So it appears , I was sold a refurbished dryer and told it was new and paid the new price. These people are shysters and will tell you anything just to make a sale. Buyer be ware. Im thoroughly disappointed with my experience .
Jan 25th, 2024

I needed to replace my refrigerator that quit working and WDC in Oxnard is always my first choice for appliances. The experience from beginning to end couldnt have been better. The staff that answer the phone are polite and helpful. Chanell was amazing and did everything in her power to help me find a refrigerator to fit my space with all the features I wanted. Chanell kept in contact with me to make sure everything was going according to plan and kept me updated onthe status of my order. Jesus made the delivery go perfectly. He and his coworker were very careful removing the old refrigerator. I was concerned that because the refrigerator was heavy it might scratch my wood floors. Jesus cheerfully used a shipping pad and plastic runners to protect my floors. Minutes after the installation I got a call asking me how the delivery was! Thank you Chanell and all your employees for top notch customer service!!
Jan 19th, 2024

Chanel & Linda make things happen for the contractor world. I am a contractor and the follow up and deliver!
Dec 9th, 2023

In the last 5 months my husband and I purchased an oven and microwave and a refrigerator from WDC! I will no longer go to Home Depot or Lowes for my lg appliance needs! From the moment I stepped foot in the door the customer service was like no other The store Mgr Chanel was amazing very knowledgeable on her inventory, and our sales person Sarfaz was one of a kind, I wasnt sure of the exact measurements of my oven and microwave and within 20 minutes of me, leaving that store, he came to my house to measure to be precise in all my yrs of buying appliances I have never been treated this way! They are definitely a 10+ store Thank you again Chanel, Sarfaz you have our needs at heart so you have my business! Sincerely John Lydia Merrill
Dec 5th, 2023