Launch Tech USA

Oct 20th, 2021

There customer service is the worst
Nov 12th, 2020

DON"T BUY LAUNCH PRODUCTS !!!!!!!! I Purchased a x431 pro bi tool last August of 2019 August 2020 my Bluetooth stopped working. called in the day after its 1 year warranty and had to go due to having a customer that i need to help today is November 12 2020 I had to purchase a ds201 blue tooth module at the tune of $400 i have had calls to launch launch about it daily now still not working Paul Hammer is the tech support manager and he needs to be somewhere else I have never had such bad tech support in my life! they have an excuse for everything. they wanted me to drill a hole in my old old module so i could have my new one programed. I own the product not them. if it was warranty i could understand but i had to buy it not them
Apr 12th, 2020

the products are good very good but service is terrible, i am trying to reach any person except the lady who picks up the phone and no chance, nobody is answering even phone cals and mails. What kind of mentality that they are leaving their customers alone after sales????
Mar 6th, 2020

Just picked up the CRP 429, this thing is awesome. Im still figuring it out, it has some options that I hope I never need to get into, but its nice to know its there if I need them. This tool is built like a tank, it feels solid, it has no give at all. Im not a mechanic, I only plan on using this tool on a handful of cars so Im gonna be bummed when my year of free updates runs out. $300 a year seems steep for what Im using this tool for, so this tool might of been overkill for my needs, but for now I really couldnt be happier with my purchase, thank you.
Sep 24th, 2019