Tec of California

Jan 25th, 2024

Jan 11th, 2024

Dec 17th, 2023

Dec 1st, 2023

We took our truck for some repairs and to make a long story short, after an over 24k bill repair ( which we agreed) I'm finding missing bolts, loose parts in our truck. Radiator has 2 main bolts holding it in place one was missing and the other was loose. Brackets holding the air conditioning lines were placed backwards, windshield wipers were working perfectly fine and now they are not, they removed some of the interior plastic panels for repairs and were placed back wrong . Totally unprofessional and lazy workmanship for the money they charge and to be a Volvo dealer . I changed the radiator once before on this truck myself and did a better job, and I'm not a mechanic. Also 80% of the time they don't have the parts needed. I would expect such a poor work quality from non professional mechanic, not from a manufacturer dealer. Go somewhere else Jan 2024 edit. Hard to believe but still finding issues with the repairs made by Tec of California Oakland. 1# They replaced the 4 batteries on truck AND LEFT THEM LOOSE! Truck died while on the road, when I opened the battery compartment, the bracket holding batteries in place screws were loose and as a consequence batteries shifted and got loose. 2# They replaced the steering pump and forgot to fill it with oil!! Noticed a humming sound when turning at low speeds, checked the oil reservoir and it was dry. I'm surprised pump didn't burned out. It was so ridiculous that I took time out of my work day to stop by and talked with the service manager to make sure he was aware of these issues. Neve seen such a level of ineptitude.
Dec 26th, 2023