Piedmont H & R Plumbing

If it was possible to give zero stars we would. Phoned company on a Friday afternoon, was told by a man named Rafael that he would come out on Saturday as he was busy on another job and could not source parts if he needed them. Accepted his explanation and agreed he would come out the next day. Phoned around midday on Saturday as had not heard back from him yet. Got through to Rafael directly and he said he will call back later in the day to come out to house in the afternoon. Then complete silence. No call or explanation and no show, on either Saturday or Sunday. We had to call again on Monday to chase him, message went to voice mail. Called twice again on Tuesday and finally got through after leaving voice messages. Rafael told us he would make it out later in the day on Tuesday. No communication again. It’s Wednesday morning now. Would never trust this company or Rafael with any type of emergency. Poor communication, and non existing service. How they stay in business is absolute wonder. If COVID-19 does not kill this business, Rafael’s service surely will. BE CAREFUL WITH THIS COMPANY
Apr 1st, 2020

I had a problem with the pipes in the kitchen and I decided to call this plumber. I chose Piedmont H & R Plumbing because of their reputation. As my father says, "Do it right, Do it once" and Piedmont H & R Plumbing definitely did it right! High recommendations from me!
Aug 28th, 2018

Quick response, good communication, and high quality work (in my case, a water heater replacement). Very happy with them.
Aug 28th, 2018

An absolutely fabulous job done. Clean, tidy, impeccable manners and within my budget. Best plumber I have used in 30 years. I will definitely be using him again.
Jul 9th, 2018

We were very impressed with Piedmont H & R Plumbing from the beginning! The man answering the phone handled all my questions and concerns about our plumbing problem with a lot of professionalism. The plumber who came out to do the work was very knowledgeable and worked swiftly. We are very happy now that everything is working the way it should!
Apr 2nd, 2018