Pet Food Express Corporate Office

Allison Guerrero _{on Google}

Mar 24th, 2022

I shop at the Fremont CA Pet Food Express and I give them a 10 star rating, I've been shopping there for probably 20 years and no complaints! My complaint is against your corporate policy. Recently, I have had to start home delivery online shopping. I shop for 4 large sized dogs. When I received my order, I was extremely disappointed that your policy doesnt include the buy 3 get one free for online shoppers! Why is that? I have a hard time understanding why you would exclude seniors, people with disabilies, or many others that are not able to visit your stores for various health issues. I would appreciate it, if you would consider changing this policy. Thank you.

Bart Mendieta _{on Google}

Feb 14th, 2022

Unloading was slow

Jill Fair _{on Google}

Jan 18th, 2022

Do not order delivery from this company. There's an ongoing issue with delivery and I spoke to the corporate office and no one seems to care. My dog was completely out of food when I was told by corporate and by the third party delivery company that they would not be able to deliver the food after I was given a delivery window.

stphnzmtsk _{on Google}

Jul 4th, 2020

One hour before appointment to unload checked in. They start to unload right away. Fast and nice people. Thank you.