Wells Fargo Advisors

Wow this used to be the best branch in the area. Always bad service at Lankershim and Magnolia and so I would instead drive to this branch and now since reopening inside the Ralph's the employee here is beyond horrible. Rude. Ask for a manager and you are told some one is and then you find out they are not they simply say so and lie. These people are trusted with your money and your financial life and they are rude and horrible. Seriously after 20+ years with Wells Fargo I may have to change banks entirely because of how bad the customer service has gotten
Apr 23rd, 2022

Had an appointment to open a business account, right before it started they called me to say they dont have anyone there that can open it. They send me to another location so I drive there instead, and then they tell me that they cant do it either even though they had more than half an hour to do so. I called the place I had an appointment to explain to them so they can find me a different appointment since I need it done today, yet after 10 tries they are not answering. I am fed up with Wells Fargo and I am switching banks
Dec 13th, 2021

Today I opened a coogan accout for my child, the staff are very friendly and helpful. I would like to thank the manager who worked with me today for the help, he did the job quickly, efficiently and he is really a professional (unfortunately, I did not remember the name exactly). But I want to say to the whole department including many thanks, you guys are the best!
Nov 29th, 2021

Good customer service/tellers. I prefer this branch because of the hours. There is one guy that I really like. He knows me by sight and is friendly and helpful.
Jan 21st, 2020

Sep 24th, 2019